NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Who we are:
NHS Ayrshire and Arran is one of 14 territorial NHS Boards within NHS Scotland.
Our purpose:
Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran.
Our values:
• Caring, safe, respectful
An opportunity has arisen for a Digital Service Support Officer based at Alisa Hospital, Ayr (with Hybrid Working) on a Fixed Term basis for 18 months.
What you will do:
Working within the Digital Services Service Desk, you will provide a comprehensive 1st line technical telephone support service to NHS Ayrshire and Arran. You will ensure the continuous availability and efficiency of the IT clinical and administrative systems through troubleshooting, maintenance and repair of desktop hardware and software.
Knowledge, training and/or experience required to do the job:
AHND in Computer and Network Support or equivalent is essential, as is experience supporting desktop hardware and software, including Remote access solutions. Knowledge and experience of supporting Microsoft products including Office 365 also essential.
Hours:
37 hours per week, Monday-Friday with Hybrid working.
Informal enquiries are welcomed to Mr Jim Wallace, Digital Services Service Desk Team Leader, Tel: 01292 513798, Email: Jim.Wallace@aapct.scot.nhs.uk
ADDITIONAL INFORMATION FOR CANDIDATES
• You should apply for this post by completing the application process on JobTrain.
• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date. Late applications will not be accepted.
• For help to complete an application on JobTrain, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
• Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
• Please check your email regularly (including junk folders) and also your JobTrain account for updates.
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