Job Details
Service / Compliance Coordinator – Waltham Cross - 26K
My Client has been providing buildings support to local authorities, social landlords, NHS trusts and private sector clients for over 40 years. Founded in 1979, they have a proven track record of delivering successful mechanical, electrical and security services and solutions to our commercial and domestic clients.
They are in need of a service / compliance coordinator to be based at their growing office within the Enfield / Waltham Cross area.
THE ROLE:
To manage and monitor legal compliant inspections and preventative planned maintenance programmes for various contracts/disciplines. Call handling – tenants & clients. Manage administration / documentation in line with process and procedures, ensuing we are compliant and targets/KPIs are met.
1. Preparation/planning of annual PPM and statutory compliance program of works
2. Processing certificates, all compliance records
3. Management and monitoring of specialist contractors as per process and procedure
4. Updating of the program works, preparation of performance and reports
5. Management and administration of both company and client portals/systems. Ensuring all documents/certificates are uploaded and administrated in accordance with company process and procedure
6. To arrange access appointments for PPM works as appropriate for both internal operatives and appointed specialist contracts
7. RLO – resident liaison duties
8. Call handling – tenants & clients
9. Planning in domestic/commercial testing works
10. Preparation and planning of all PPM and statutory compliance schedule of works.
11. To carry out any other reasonable duties as required
12. To ensure we are compliant, targets and KPIs met
Essential Qualifications/Skills
13. Full UK Driving Licence
14. Be able to produce estimates for schedules of rates of contracts if applicable
15. Be contractually aware
16. Experience with client portals
17. Have experience with MS project, Excel and MS PowerPoint
18. Have asbestos awareness training
19. Manage & Deliver Compliance targets/KPIs
Salary & Package:
20. Salary £26,000 + benefits package
21. hours a week Monday to Friday, between – 5pm with a 1-hour unpaid lunch break
22. 21 days holiday increasing by 1 day every 2 years’ service up to a maximum of 25 days, plus statutory days
23. Pension scheme – Auto enrolment
24. Employee Assistance Programme
25. Life insurance
26. Employee Referral Scheme
27. Staff Discounts