Shift Manager - Dispatch (Shift Manager - Dispatch) at DPDgroup UK
About the Role
Raunds
Full Time
£40,000
Hiring Immediately
Contract Type: Permanent 40 Hours Per Week
Salary: Circa £39,600 Plus bonus
Location: DPD Raunds, Warth Park Way, NN9 6NY
Days of Work: Sunday to Thursday
Hours of Work: 4:30 - 13:30
Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world-class service. You will be in a busy and fast-paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career.
DPD is passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!
DPD is a Valuable 500 company and a Disability Confident Employer.
We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations management team. In this role, you will be working closely with our self-employed Owner Drivers (OD’s) and Employed Drivers, building a strong relationship with them and keeping the drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Key Responsibilities
1. Ensure depot target for Core Routes is achieved.
2. Ensure depot target Stops Per Route (SPR) is achieved.
3. Ensure all other delivery & collection routes are properly set.
4. Ensure all drivers scan and load their vans for delivery in a safe, timely and efficient manner.
5. Maintain ongoing communication with drivers to resolve any issues.
6. Ensure adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
7. Ensure that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements.
8. Work to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety.
9. Ensure Depot Clear is achieved in line with depot targets.
What We’re Looking For
You will have experience in a fast-paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high-performing team, ideally within a Transport Setting. We would also expect:
1. Strong communication skills with the ability to inspire, motivate and manage a team.
2. Decisive and effective decision-making, problem resolution and time management skills.
3. High levels of resilience, self-motivation and flexibility.
4. Excellent computer skills with the ability to use Google Chrome applications.
5. Ability to conduct comprehensive reporting, alongside analysis of data.
6. Vigilance to any unscrupulous activity, taking swift and appropriate action.
7. Demonstration of the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
About Our Benefits
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few:
1. Holiday trading.
2. Enhanced maternity and paternity package.
3. Free life assurance of 4 x salary on joining the pension scheme.
4. Health Kiosks visiting every location.
5. Vitality at Work.
6. Free On Site Parking.
7. Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping.
8. Milestone Days off to celebrate with your family and friends.
9. Free eye tests and support with the cost of glasses for employees who regularly use a screen as part of their job.
Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.
If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today.
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