The RFC First Line Manager (FLM) is responsible for overseeing the day-to-day operations of a specific team or section within the warehouse or logistics environment. The role ensures that operational targets are met while maintaining high levels of efficiency, safety, and staff engagement. As an FLM, you will manage and lead a team of operatives, ensuring smooth workflow, adherence to company standards, and continuous improvement in operations.
Why work for LKQ
We are a people first organisation – for our colleagues, the customer is at the heart of everything we do, and in turn we put our colleagues at the forefront of our business. As with many of our roles, we are happy to talk about flexible working options, we are committed to supporting a healthy work-life balance. We’re looking for people who love what they do, are passionate about delivering only the very best and make it their business to excel, whatever their role.
Key Responsibilities
1. Lead, motivate and support the team. Have a positive ‘can do’ approach and lead by example.
2. Ensure all departmental and individual targets are met in line with the required periods, including 100% service level.
3. Be responsible for all shift reporting and communication.
4. Ensure compliance of all departmental processes.
5. Own, champion, and deliver quality, creating, implementing and developing a culture of continuous improvement, focused on the delivery of exceptional customer experience.
6. Deliver requirements within the agreed financial budget.
7. Ensure compliance of all health and safety procedures and Safe Systems of Work.
8. Manage all colleague issues with empathy and discretion, involving HR support where necessary.
Skills and Experience
1. Strong leadership skills with the ability to motivate and support a team.
2. Proven track record of meeting departmental and individual targets.
3. Excellent communication skills for effective shift reporting.
4. Knowledge of departmental processes and compliance requirements.
5. Experience in fostering a culture of continuous improvement.
6. Ability to manage budgets and financial requirements.
7. Understanding of health and safety procedures.
8. Empathetic approach to colleague issues, with HR support as necessary.
What we offer
1. Enhanced parental benefits.
2. EAP.
3. Pension.
4. 25 days annual leave.
LKQ Euro Car Parts sits at the heart of the automotive aftermarket, supplying an unrivalled range of vehicle parts to over 18,000 customers through a world-class logistics operation in the UK and Ireland. If you want to start your career with LKQ Euro Car Parts, apply now.
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