Recruit4staff are proud to be representing their client, a leading Manufacturing business in their search for an IT Support Assistant to work in their leading facility in Churchstoke.
For the successful IT Support Assistant, our client is offering;
1. £25,000 - £28,000 per Year DOE
2. Monday to Friday 39 hours per week. (Part Time hours considered)
3. Permanent role
4. Company Pension
5. 28 days Holiday including Bank Holidays
6. Holiday buyback scheme
The role of the IT Support Assistant;
7. Provide 1st level support for operational issues, and address the needs of the users
8. Install software as needed, ensuring systems are correctly licensed
9. Ensure systems are appropriately protected (anti-virus, firewalls, patching, etc.)
10. Support both physical and virtualised servers
11. Administer the LAN/WAN environment as directed
12. Configure and install printers
13. Provide support for PCs, laptops, company phones, mobiles and other associated hardware
14. Document processes, policies, standards and site designs as directed
15. Liaise with 3rd party support providers
What our client is looking for in an IT Support Assistant;
16. Previous experience working in an IT-related role, desktop support, hardware installation, etc
17. Knowledge of computer networking (LAN/WAN)
18. Good understanding of computer systems, mobile devices, and other tech products
19. Office 365 / Intune / AD Administration
20. Excellent organisational, timekeeping, and communication skills
21. Excellent problem-solving skills
22. Hands-on experience with various switches & wireless technology - PREFERRED
23. Some knowledge of SAP B1 or similar - PREFERRED
Similar Job titles:
IT Support Technician, IT Support, IT Technician, Second Line Support, First Line Support, IT Assistant, Information Technology Assistant, Information Technology Support Technician
Commutable From:
Welshpool, Newtown, Shrewsbury, Oswestry, Montgomery, Bishops Castle