Insurance Operations Support Technician
A forward-thinking Commercial and Specialty Lines organisation, aiming to become one of the UK’s leading insurers through a unique business model, is seeking an Operations Support Technician to join their small, collaborative team.
You will bring recent, hands-on experience in processing bordereaux within the insurance sector, along with strong Excel skills for data creation and manipulation.
A solid understanding of bordereaux content and experience working in a delegated Underwriting and Claims environment is essential.
Key Responsibilities:
* Configure binders and associated bordereaux within the binder management system.
* Proactively manage relationships with coverholders and third-party administrators to ensure timely receipt of bordereaux in line with agreed service levels.
* Review and verify the accuracy and completeness of bordereaux data.
* Take ownership of resolving any data quality issues related to bordereaux.
* Support the preparation and completion of monthly compliance and quality checks.
* Escalate any potential breaches of binder terms in a timely manner.
* Assist with credit control functions with regards to unpaid premiums
* Support the CUO, Operations Delivery Manager and Third Party Administrator in preparing for coverholder and claims administrator meeting
Key Skills Required:
* Understanding of bordereaux contents to include receipt and processing
* Recent experience of processing bordereaux within the insurance domain
* Experience of utilising a system-based bordereaux management solution
* Ability to work with external Third Parties
* A fastidious eye for detail and data