W Edinburgh is hiring a Breakfast Supervisor to join the team! We invite you to play an integral part in bringing to life this unique project.
Explore an exciting new career path at W Hotels where your natural talent is celebrated. W Hotel’s work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
ABOUT W HOTELS
Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. We’re here to open doors and open minds. With us, there’s always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.
ABOUT THE ROLE
As Breakfast Supervisor, you will work closely with the Breakfast Manager to lead the breakfast team to deliver flawless, five-star service, ensuring all our guests start their day in the best possible way.
Joining the team means you will be instrumental to the success of the hotel and the restaurant’s success. We are looking for someone who is motivated, a people-person and passionate about what they do!
As Breakfast Supervisor, key aspects of your role will include:
1. Ensuring all guests receive a warm, personalized welcome
2. Recognizing regular guests by name
3. Liaising with the Kitchen breakfast team, addressing any concerns with service or quality as required
4. Managing the flow of guests in the restaurant, handling any guest complaints or concerns
5. Ensuring the breakfast waiting team follow all steps of service to deliver flawless, five-star service
6. Ensuring the team understand the importance of their role in the guest’s overall stay with us
7. Be a key member of the floor team, stepping in to assist at peak periods whenever required
8. Monitoring employee performance and ensuring expectations are met
9. Participating in departmental meetings by communicating any departmental needs, daily training needs and W Hotels culture
10. Ensuring all employees have proper uniform, equipment and supplies to run the daily operation
11. Interacting with guests to obtain feedback on product quality and service levels
12. Setting a positive example for guest relations
13. Managing the restaurant during breakfast service in the absence of the Breakfast Manager
14. Working in collaboration with the wider Beverage and Food team to ensure a successful hotel opening and beyond
Our ideal SUSHISAMBA Breakfast Supervisor is someone who has:
15. Previous experience working in high-end, high-volume restaurants and/or hotels
16. A friendly and welcoming personality – even at 6am!
17. Excellent communication skills
18. The ability to create memorable experiences for guests
19. The ability to lead, mentor and motivate others
20. A positive mindset
21. A genuine passion for working in hospitality
In return for your hard work, we give you:
22. World class training and development, including leadership development
23. Unlimited career opportunities (internationally and locally)
24. Wellness and mental health programmes
25. Discounted accommodation, food and beverage in over 9,000 hotels all over the world!
26. Discounts for your friends and family
27. Specially curated discounts in thousands of shops
ABOUT THE PROPERTY
W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a façade featuring a winding steel ribbon – reflecting the city’s festival spirit – this 12-storey structure will be the centerpiece of Nuveen Real Estate’s Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments.
This W hotel aims to help redefine the city’s hospitality landscape. Accordingly, it’ll fuse the brand’s signature amenities with modern design and W Happenings, highlighting what’s new in design, fashion, music and culture.
The new W hotel will accommodate guests across 244 stylish guestrooms, including 45 suites. While staying here, guests will benefit from the brand’s signature Whatever / Whenever service philosophy.
A real highlight of this property will be its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities planned are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space.