20 hours per week Nuffield Brighton Hospital is searching for a dynamic and enthusiastic Administrator to work with our Physiotherapy department. Nuffield Health Brighton Hospital is one of the leading private healthcare providers in the south east of England and is trusted by our customers to deliver first class healthcare ranging from minor procedures through to major surgery. You will love your career at Nuffield Health. Our unique approach to connected healthcare brings great advantages to our patients. It creates amazing opportunities for you to find professional fulfilment. Across Hospitals, Fitness and Wellbeing Clubs, and specialist services including physiotherapy, we offer total, personalised health and wellbeing. What’s more, as Britain’s largest not for profit healthcare provider, we invest every penny in services and staff. So we offer more time and scope for you to make a difference. As an administrator you’ll be sensitive to our customers’ needs, you’ll use your empathy and customer service skills to build positive relationships. You will really put people at ease when they phone or visit our Hospital. This is a varied role working in a fast paced and dynamic environment. Your responsibilities will range from answering the phone, dealing with enquiries and booking appointments, through to welcoming patients in person. Crucially, you’ll also help the department to run smoothly by preparing clinical paperwork, managing bookings and taking payments. With great communication skills, you can explain sensitive or complicated information in a clear, sympathetic and easily understood way. You must have the Ability to “Think Like a Customer” – the role requires you to be able to put yourself in the shoes of the customer, understand their wants and needs and handle them in the most appropriate manner. Ideally, you’ll have experience of working within a similar environment. You will certainty have good IT and keyboard skills. As an Administrator, you’ll be: Sensitive to our customers’ needs, you’ll use your empathy and customer service skills to build positive relationships. You will really put people at ease when they phone or visit our Hospital. This is a varied role working in a fast paced and dynamic environment. Your responsibilities will range from answering the phone, dealing with enquiries and booking appointments, through to welcoming patients in person. Crucially, you’ll also help the department to run smoothly by preparing clinical paperwork, managing bookings and taking payments. With great communication skills, you can explain sensitive or complicated information in a clear, sympathetic and easily understood way. You must have the Ability to “Think Like a Customer” – the role requires you to be able to put yourself in the shoes of the customer, understand their wants and needs and handle them in the most appropriate manner. Ideally, you’ll have experience of working within a similar environment. You will certainty have good IT and keyboard skills. Helping you feel good. We want you to love coming to work, feeling healthy, happy, and valued. That’s why we’ve developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we’ll take care of what’s important to you. Join Nuffield Health and create the future you want, today. Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.