Working hours: 38.5 hours per week Interview Date: To be confirmed Additional Salary information : 10% night works allowance The Salvation Army Homelessness Services are committed to providing opportunities that support each person to find their purpose, develop positive relationships and experience a sense of community. Everything we do will be underpinned by our core values demonstrated within our daily practice and measured against our priorities of Transformation, Integration, Discipleship and Effectiveness. The service will support up to 20 Young People within Greig House, located in Poplar, London. The service will provide person-centred individual support to Young People with low to medium support needs. Service will follow Trauma and Psychologically informed frameworks for support provided to Young People Young People will be referred to the service by the Housing Options and Support Team (HOST) and the Through Care Services (TCS) Key Responsibilities: Offer front of house services to clients ensuring they are signed in or out where required and their queries are handled in a professional manner, referring them to support staff where required. Complete building checks which may include patrols of the building and ensuring fire exits and external doors are free from obstruction. Clean office space and communal areas on a scheduled basis and clean and prepare void rooms in order to maximise occupancy and ensure turn around targets are met. The successful candidate(s) will be able to demonstrate: Excellent customer service and people management skills with ability to provide efficient front of house service. Good verbal and written communication skills A passion for transforming the lives of people experiencing homelessness. In order to complete your application please download and read the job profile and any other attachments. In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting. Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced Adult workforce DBS Disclosure For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship. Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration. We reserve the right to close this advert earlier if we feel that we have received sufficient applications. Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.