About Us The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices. The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. About the Role The HR Advisor will be reporting to the UK based People Success (HR) Manager and working within an international team of twelve including Talent Acquisition. Day to day the role will be very varied across a range of administrative and operational activity including employee lifecycle processes, speaking directly to employees and managers to support them, managing our employee relations and related employee queries, and working across a broad range of strategic projects. We might also ask you to support across the HR team at busy periods for example with Business Partnering or Talent Acquisition delivery. We’re a busy, hands-on team with a supportive employee culture. Role and responsibilities: Building relationships with any level of manager at Dotdigital so you are the go to person for advice and queries where appropriate. Employee relation case management; scoping, investigating, advising and running PIP/investigation/disciplinary/dismissal meetings. Responsible for all Dotdigital payrolls, to ensure information is completed in a timely manner with accurate and consistent information. This includes running payroll briefings with the appropriate stakeholders on a monthly basis. Ownership of all benefits at Dotdigital, this includes owning relationships with brokers, supervising enrolment and leaver administration, expertise on all benefits in all locations and running renewals at appropriate times of the year. Escalating ER cases and tasks upwards where further consultation or advice is needed to continue with the case/task yourself or handover. Global project input and delivery with the rest of the HR department; taking the role of Project Lead, ensuring deadlines are maintained, and updates are regularly provided on Monday.com and to the Project Sponsor. Support employees and Managers with day to day inquiries Approving expense forms for benefits and invoices where appropriate Interviewing candidates Ownership of the Employee Lifecycle including and not limited to new starters / leavers / internal changes / maternity & paternity Ownership of recurring duties throughout the year including and not limited to benefit renewals / Employee of the Year The point of escalation for ticketing queries and responding in a timely manner Promote company culture and values About You You’ll be responsible for managing Employee Relations cases across our global business, working alongside others in the team to share the case load, and delivering key strategic generalist projects. You’ll be an HR professional with 2 years of HR experience who might be looking to develop your role to gain technology industry and/or international experience. This is a hybrid role based at our London Bridge office 2 days per week. Experience: 2 years of relevant advisory / generalist work experience in HR International experience is desirable Employee relations experience is essential Experienced with handling HR support queries Effective interpersonal, teamwork and organisational skills Why Us Don’t just take our word for it - hear what your future colleagues have to say about working in our team: "In the People Team we tackle challenges head-on, learn from each other, and truly value teamwork. The atmosphere strikes a great balance between professional and friendly, and it is extremely rewarding to be able to have a direct impact on the Dotdigital team.” Interview Process 15min Screening Call with Team Talent 1st F2F via zoom with People Success Manager and People Success Partner - EMEA & Americas Final F2F via zoom with People Success Manager, Global People Director and Chief People Officer DEI commitment As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you. Legal statement No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.