Associate Consultant – Healthcare and Risk
At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.
Schedule
Full Time Permanent
Job type
Experienced Professional
Workplace
Hybrid
Your Responsibilities
The purpose of this role is to support the service delivery of client accounts across the People Solutions practice.
Responsible for the development of client relationships, managing benefit reviews/placements and ensuring services are coordinated and delivered effectively.
* Understand clients' benefit requirements and provide advice on insurers' services, coverage and pricing
* Deliver day-to-day servicing to support retention and development of the business
* Prepare risk specifications, manage scheme accounting, run census data audits and ad-hoc consulting projects
* Ensure renewal timelines are met, market reviews undertaken and policies placed in advance of renewal
* Review service disruption/dissatisfaction and implement appropriate actions with carriers to resolve
* Support the broader development of insurer relationships
* Ensure compliance requirements and internal controls are fully met
* Oversee delivery of claims and underwriting activity
* Co-ordinate the use of other Lockton specialist teams where required
Qualifications
* Proven experience in UK large corporate benefit broking/consulting environment
* Principal focus on healthcare and group risk insurances (ideally both)
* Exceptional client relationship skills
* Ability to manage time effectively focusing on priorities, targets and deadlines
* Good critical thinker and able to distil complex issues down into clear, actionable recommendations
* Demonstrate a desire to learn, a proactive approach and ability to research information
Equal Opportunity Statement
Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
About Lockton
Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 10,000+ Associates doing business in over 100 countries are empowered to do what’s right every day.
At Lockton, we believe in the power of all people. You belong at Lockton.
How We Will Support You
At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.
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