Our friendly, forward thinking, and supportive Medical Practice is looking to recruit a committed, caring and highly motivated Pharmacy Administrator & Prescription Clerk to join our friendly and well-established team.
Main duties of the job
The Pharmacy Administrator & Prescription Clerk will be responsible for issuing repeat prescriptions, recalling patients for medication reviews and processing personally administered items (PPA)s for reimbursement.
About us
This is a part time position, hours can be discussed at interview. We offer 5 weeks annual leave (pro rata), a competitive salary and the chance to join or continue on in the NHS Pension Scheme. Applicants will have to undergo an enhanced DBS check and must have the right to work in the UK. The deadline for receiving application is Sunday 19th January 2025.
Job responsibilities
KEY DUTIES:
1. To process medication and repeat prescription requests
2. To recall, invite and book patients for annual medication reviews.
3. To record patient data in medical records (height, weight, BP, smoking status etc)
4. To accurately claim for personally administered items reimbursement each month
OTHER DUTIES:
1. To ensure every patient has had a medication review within a 12 month period.
2. To invite patients using a variety of communication methods: SMS, telephone and letter
3. To identify personally administered items and ensure FP10 scripts gathered for reimbursement process
4. To pass on patient requests to the most appropriate department or team member
5. To support Pharmacy team in reviewing protocols and SOPs
6. To participate in clinical audits as directed
7. To assist with monitoring and management of prescribing budgets
8. To update patient medical records with personal information, such as contact details, next of kin details etc.
9. To maintain accurate and relevant patient records, including recording of events and requests
10. To keep the working area clean, tidy and professional whilst adhering to GDPR regulations
11. To assist with training for new staff
12. To assist with the gathering of statistics and information when required
13. To work across different practices on an ad-hoc/when required basis
14. It will be necessary to attend and contribute to various practice meetings as requested
15. This Job Description is neither exhaustive nor exclusive and will be reviewed periodically in conjunction with the post holder. The post holder is required to carry out any duties that may reasonably be requested by the Partners or Management Team
The deadline for receiving application is Sunday 19th January 2025. Please send completed application forms to marie.narang@nhs.net or post them into our Fisherton House site. If you have any questions or comments, please do not hesitate to contact us by email: marie.narang@nhs.net
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
Person Specification
Qualifications
1. Maths GCSE Grade C or above (or equivalent)
2. English GCSE Grade C or above (or equivalent)
3. Qualifications at A Level standard
4. IT such as CLAIT, ECDL etc. (or equivalent)
Skills
1. Completed Application Form with No Spelling Mistakes / Errors, Ability to communicate and listen effectively to all internal and external stakeholders
2. Excellent organisational skills with the ability to prioritise own work
3. Ability to multi-task
4. Flexible Approach
5. Calm and Professional Disposition
Knowledge
1. Microsoft Windows Applications Word Documents
2. Demonstrate sufficient knowledge of the English language to communicate effectively with staff and patients
3. Microsoft Windows Applications Excel Spreadsheets
4. Microsoft Windows Applications Outlook
5. Clinical Computer Systems SystmOne (TPP)
6. Medication Terminology
Experience
1. 1 years+ Experience in customer focused role
2. Telephone call handling
3. Working within a team
4. Working Independently
5. 3 years + Experience in customer focused role
6. Experience working in General Practice or Primary Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Depending on experience, Competitive salary.
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