Brief Description
Manage and direct the Technical Support Team to provide production, performance, assurance, technical, analytical, and data quality support to the Maintenance Engineering team. Assist the Signal & Telecoms Maintenance Engineer in the delivery of duties as required including deputising as and when required.
In this role there will be exciting chances to implement new ways of working using new technology to help the Signals and telecoms teams and also the wider railway to become safer and more efficient. An enthusiastic and positive attitude along with an excellent work ethic is essential in this role.
About the role (External)
Key Accountabilities
1.Manage and direct the Technical Support team and Control Centre Technicians to achieve business and functional objectives and meet key performance measures.
2.Manage development of individuals and the engagement of the team.
3.Manage the arrangements for staff safety and competence.
4.Monitor asset performance, reliability, productivity and efficiency.
5.Provide technical guidance and support.
6.Undertake survey and design work.
7.Manage the assurance and non compliance process within the delivery unit.
8.Undertake technical inspections and investigations.
9.Provide local requirements to arrange track monitoring trains and receive outputs.
10.Maintain the accuracy of systems, databases and records.
11.Review and approve method statements and/or plans for design and/or work activities as required.
12.Undertake an agreed programme of staff surveillance, work quality and asset condition checks.
Job Skills, Experience and Qualifications
Essential
·Relevant technical competence
·Knowledge of maintenance delivery processes and techniques
·Knowledge of safety and compliance management processes
·Knowledge of operational railway environment
·Detailed knowledge of relevant standards and procedures
·Design knowledge and experience
·Failure/incident management and rectification techniques
·Knowledge of other functional disciplines
·IRSE Licence holder (Signalling only)
·Good interpersonal, influencing, communication and organisation skills
·HNC/HND or equivalent qualification
Desirable
·Knowledge of coaching techniques