Surrey Downs Health & Care
We have an exciting opportunity for a Senior Administrator within the Surrey Downs Home First team.
This is a full-time fixed-term post with occasional weekend working on a roster with a day off in the week.
If you are interested in this opportunity, please do submit an application. If you wish to find out further information, then please do make contact.
Responsibilities
1. Contribute to the continual review, evaluation and embedding of all administrative systems, procedures and associated policies ensuring the delivery of an efficient and robust administrative service to support the Home First Service.
2. Support the development of the Home First services as it continues to grow and develop as a service ensuring the service delivers the best support for the patient journey and excellent patient care.
3. Ensure the accurate recording of data and reporting processes to enable the timely and correct reporting of service data and performance dashboards.
4. Participate in the recruitment and line manage a team of administrators who are responsible for delivering a high quality efficient administration service to support the smooth running of the Home First Services.
5. Support the organisation in achieving the vision of excellence in everything we do by promoting equal opportunities, fairness, equity and inclusion through best practice working, monitoring, training and evaluation.
Administration Team Operation
1. Support the coordination of the Home First HUB inbox, patient trackers, daily SITREPS and reports ensuring they are completed accurately and efficiently maintaining high standards of administrative support to the Home First Service.
2. Participate in the development and updating of standard operating procedures (SOP’s) for all administrative processes for Home First.
3. Support the planning, coordinating and workflow across the Home First Service, working with other members of the Admin team to allocate and re-allocate tasks on a daily basis as required.
4. Contribute to the process of rota planning and flexible working within the team to ensure that key tasks and services are covered at all times.
5. Ensure that all patient and professional enquiries from stakeholders are dealt with efficiently, politely, and confidentially.
Estates, Procurement, Medical Devices and Business Continuity
1. Ensure that all estates repairs are reported in line with SDHC and the Trust procedures.
2. Monitor the functioning of IM&T and communications technologies across the service.
3. Ensure that all purchasing and procurement is carried out in line with SDHC procurement policies.
Support to Home First Service
1. Maintain a knowledge base of all services and activities delivered by the Home First Service and the wider SDHC clinical services.
2. Support the management team across the Home First Service as required.
3. Arrange meetings on behalf of Home First, compile agendas, room booking and minutes taking as required.
Financial Responsibilities
1. Complete payroll information, checking expense claims and additional hours.
2. Ensure that invoices for goods and services received are processed for payment from the correct cost centre.
Performance Management
1. Ensure accurate and clear records are maintained by the team.
2. Keep up to date with relevant developments in administrative systems and processes.
This advert closes on Sunday 29 Dec 2024.
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