An exciting opportunity has arisen to join the Dermatology Team at Plymouth Hospitals NHS Trust for an NVQ fixed term placement. The successful candidate will be based at Rowan House. The post is 37.5 hours a week working Monday to Friday.
We are looking for a full-time NVQ Apprentice to join our busy Dermatology Team providing administrative support to the Dermatology Administration Team. This role will provide a unique opportunity to gain varied administration experience in a demanding yet stimulating and rewarding environment.
The successful candidate will be enthusiastic, self-motivated, reliable, well organised, take pride and ownership in your contribution, and have excellent attention to detail.
The post is interesting and varied and requires an ability to work as a member of a team as well as using your own initiative. Applicants should have a mature and responsible attitude and be able to demonstrate strong written and verbal communication skills. Above all, applicants should take a flexible approach to their workload.
For further information or an informal discussion about this role please contact Shannon Weeks, Team Leader on 01752 437026.
Main duties of the job
To provide office management support to the Dermatology Team:
* Requesting and Tracing Notes for filing.
* General Filing within the Department.
* Take appropriate actions with regard to telephone calls from patients, GPs and other agencies using initiative, in adherence to Trust guidelines.
* Opening the post and distributing within the Department.
* Distribution and tracing of notes to be sent to and received from coding.
* Locating notes within the Department to trace and place in post for other Departments.
* Daily collection of clinics from clinical areas, trace them in and store them alphabetically in the office.
* Ensuring notes for forthcoming clinics are available and placed in trollies for clinic.
* Transcribing of letters from Big Hand printing and filing in notes once approved.
* General administration and support for the Medical Secretaries.
* Providing support for Reception team.
* Dealing with patients face to face on Reception or on the telephone.
* Booking and prepping of Nurse Led clinics.
* General administration and support for the Reception team.
The post holder will undertake any other duties commensurate with the role and grade for this post.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description
Job responsibilities
To provide office management support to the Dermatology Team:
* Requesting and Tracing Notes for filing.
* General Filing within the Department.
* Take appropriate actions with regard to telephone calls from patients, GPs and other agencies using initiative, in adherence to Trust guidelines.
* Opening the post and distributing within the Department.
* Distribution and tracing of notes to be sent to and received from coding.
* Locating notes within the Department to trace and place in post for other Departments.
* Daily collection of clinics from clinical areas, trace them in and store them alphabetically in the office.
* Ensuring notes for forthcoming clinics are available and placed in trollies for clinic.
* Transcribing of letters from Big Hand printing and filing in notes once approved.
* General administration and support for the Medical Secretaries.
* Providing support for Reception team.
* Dealing with patients face to face on Reception or on the telephone.
* Booking and prepping of Nurse Led clinics.
* General administration and support for the Reception team.
The post holder will undertake any other duties commensurate with the role and grade for this post.
Person Specification
Aptitude & Abilities
Essential
* Excellent communication and interpersonal skills
* Good communication skills, written and verbal, with ability to demonstrate fluency, clarity and effectiveness at all levels
* Good time management skills & organisational skills
Requirements
Essential
* Work to the Trust values - Put patients first, Take ownership, Respect others, Be positive, Listen, learn and improve
Employer details
Employer name
University Hospitals Plymouth NHS Trust
Address
Rowan House, Derriford Hospital
Derriford Road
Plymouth,
PL6 8DH
Any attachments will be accessible after you click to apply.
216-EG-S6890267 #J-18808-Ljbffr