I am currently recruiting for an experienced 2nd Line IT Support Analyst, this is a great opportunity to join the team based in Market Deeping supporting a broad client base with core IT Technologies.
To be considered for an interview, please make sure your application is full in line with the job specs as found below.
Please only apply for this role if you live within a commutable distance to Market Deeping, Lincolnshire.
2nd Line IT Support Analyst
Location: Market Deeping - based on-site Monday - Friday
Shift Pattern: 8am - 4pm / 10am - 6pm
Salary: Market Salary + Benefits
You will required to configure and install new IT infrastructure, Support Contracts, System Builds and Ad-Hoc Support.
The majority of the work is completed remotely; however on-site visits are sometimes required so a clean driving licence and own car is essential.
The role is very diverse, so the applicant must be confident on desktop, network and server support, virtualisation technologies as well as Office 365.
You will support on a vast range of technical solutions and training will be given to improve and expand your skill set, this requires you to have the ability to learn and develop quickly.
Required Skills
* Strong knowledge of Windows server (2016, 2019, and 2022)
* Microsoft Active Directory and Exchange experience
* Knowledge of networking technologies including VLAN’s, routing protocols, VPN’s, firewalls, DHCP, DNS and switch configuration
* Experience and understanding of backup solutions and day-to-day management
* Office 365 and Azure experience including exchange online setup, SharePoint data structure
* Logical and methodical troubleshooting skills
* Administration of VMware and Hyper-V platforms
* Experience in provisioning VOIP devices
* PowerShell knowledge especially around Office 365 and Azure
* Strong Ability to communicate well with other people
* Good timekeeping and self-management skills
* Ability to work on your own initiative and to tight deadlines
* Able to create detailed documentation
* Clean UK Driving licence
Desirable skills
Cisco CCNA or equivalent network qualification
Basic understanding of Microsoft SQL
Website coding and troubleshooting