After Sales Manager - Norton Fitzwarren, Somerset
£30,000 - £35,000 Monday - Friday early finish Friday 37.5hrs a week
28 days holiday - Increasing each year, career progression & development
Our client is a leading manufacturer that is dedicated to producing products whose quality is recognised as second to none. With a strong order book & growth into various export markets, they are looking for a After Sales Manager to join their Customer Care team.
Role & Responsibilities:
1. Working within the sales team to manage the aftersales support team
2. Ensure customer parts and service enquiries are dealt with
3. Resolving issues and queries from customers regarding spare parts and service schedule
4. Raise stock order requisitions, processing orders for spares
5. Assist customers with breakdown issues, liaising with service engineers to help customers on site
6. Internal liaison with production teams to ensure parts are available
7. Building relationships with customers, attend meetings when on site
Knowledge, Skills & Experience:
1. Experience using SAGE software
2. Experience with exporting goods would be advantageous
3. Experience in an Engineering or Manufacturing background would be advantageous
Benefits Package:
* Salary: £30,000 - £35,000
* Hours: Monday - Friday, early finish Friday
* Benefits: 28 days holiday - Increasing each year, career progression & development
If you are interested in the role, please contact our Managing Consultant, Emma Hardman.
If you are interested in this position please click 'apply'.
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