About Health Partners Health Partners is one of the UK’s leading Occupational Health organisations, supporting the health and wellbeing of over 2.5 million employees across the UK workforce. We combine expert advice and clinical services with smart systems to deliver impact driven health programs tailored to our clients’ needs. Role Outline We have a new and exciting opportunity for an experienced Resource Planner to join our Mobile Units team. Working as part of the central functions team you will be used to working in a fast paced, agile environment. As a Resource Planner, you will be an integral part of a team to coordinate escalated cases returned by our screening staffs including liaising with our case management and clinical teams and updating records in accordance with the escalation outcome and scheduling of any actions. This is a full time position, 37.5 hours per week, Monday - Friday. The role is a hybrid position working both homebased and on site in the Shirley/Solihull office. What you'll be doing: • Working within a team to identify and plan efficient service delivery on a national scale, ensuring site visits and schedules are planned to optimal utilisation, in turn ensuring best value to our customer’s needs • Allocation of resources (People and Equipment) within our team scheduling portal • Supporting our customers via phone and email – planning site visits and preparation of visit schedules for our customers completion. • Liaising with customer coordinators and their employees, monitoring the completion of schedules and escalating where those are not filling to expected levels. • Collation of information for handover to our national screening staff • Compilation of regular attendance & activity reports to meet client requirements • Assisting with raising monthly invoice requisitionsRemote Working Disclaimer Please note we are only able to accept applications for those who reside in the UK for this remote vacancy. Working overseas is not permitted and all applicants must ensure they are able to legally work and reside in the UK during standard working hours. Any applications from individuals who are not able to meet these requirements will unfortunately not be considered. SkillsGood organisational skills with the ability to prioritiseHigh attention to detailAble to work under pressureStrong team playerIT competency and proficiency with Microsoft Office 365 and TeamsAbility to demonstrate a flexible and proactive approach to workA passion for continuous improvement through learning and developmentClear communication with excellent customer service skillsGDPR UnderstandingBackground in logistical planningEducation & QualificationsGCSEs in English or MathematicsDiplomaSalary tbcCertificationsCompany Benefits One of the best things about joining Health Partners is our rewards package. We appreciate the people who work with us and our rewards package is reviewed regularly to reflect that. You can expect to receive: • Competitive annual salary dependent on qualifications and experience • Contributory pension scheme up to 6% • Life assurance • Starting on 25 days annual leave plus bank holidays, increasing with length of service • Discounted gym membership • Cycle to work scheme • Access to Vitality Health Diversity & Inclusion Statement Health Partners are a proud member of the Disability Confident employer scheme Health Partners are extremely proud to support the needs of our employees and as such understands everyone has individual work and home life responsibilities. We’re happy to discuss flexible working arrangements for this role, should this be a requirement for you. We aim to become one of the most inspiring companies to work for and to achieve this ambition, we need the best talent to come and work for us. We look for candidates with the right skills and values to join us and selection is based on a fair and equal process. We’re proud to be committed to equal opportunities and welcome applications from all backgrounds. Diversity and Inclusion forms an integral part of everything that we do, bringing together the best talent, helping people to realise their full potential by being yourself at work and delivering an outstanding service to everyone – regardless of difference. To apply, click ‘Apply Now’ and you’ll be able to upload your profile/CV from there. If you require an alternative method of applying or would like to discuss this role further, please send an email to jobshealthpartnersgroup.com We look forward to you joining our teamRecruiter To discuss this role please contact Jade.Wakefieldhealthpartners.com.uk Health Partners is the UK’s leading provider of corporate health and wellbeing services, offering a full range of occupational health, treatment and patient care services to organisations of all sizes. We combine expert advice and clinical services with smart systems to deliver impact-driven health programmes, tailored to improve people’s wellbeing and performance.