Position: Application Support Engineer / Software Support Engineer
Salary: 32K
Our client is a profitable and rapidly expanding Software House. They are looking for a Software Support Engineer / Application Support Engineer to join their busy Software Support team. Full training in the client’s software will be provided as well as formal SQL qualifications & certifications. Hours are 9-5, Monday – Friday (no shift work). The office is based in the Leicestershire area.
Responsibilities:
1. Previous experience of working in an Application Software Support / Customer Support role
2. Experience in call logging and dealing with 1st-3rd Line Software Support issues
3. Experience in working within a similar environment such as Enterprise, CRM, or Financial software
4. Good SQL Server, T-SQL, the ability to write scripts and interrogate databases
5. Software implementation – remote and onsite
6. Some understanding of how programming works
7. Strong verbal and written communication skills
Benefits:
If you have the desire to move into programming or just to advance your software support career, then this company is able to offer you this. Technology and product investment, as well as training for all staff, make for a successful career opportunity. They provide a competitive starting salary of 32K and benefits.
You must be able to pass a thorough screening/clearance due to the nature of my client’s customers.
This is an office-based job.
If you believe you fit the role, then please click apply for immediate consideration. Your CV will come straight to my inbox, and I shall contact you soon after. If you don’t have a CV ready, just send me an email, and we can talk through the role and you can get a CV together later.
Candidates of all ages and backgrounds will be considered for this role. Ascent People is acting as an Employment Agency.
Contact:
Jo Bevington
Recruiter: Jo Bevington
Phone: 0161 913 2621
Email: jo.bevington@ascentpeople.co.uk
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