Job description
Job Title: Operations Support
Reports to: Transport Supervisor
Based in Manchester Office, M90 5UX
Shift Pattern: 4 on / 4 off
Hours: 04:00 - 16:00
Responsibilities:
1. A 'can-do' attitude and a willingness to take on significant challenges
2. Coordinate and schedule all transport activities, Coordinate the daily operations.
3. Monitor and track the movement of goods and vehicles
4. Creating and developing a team working environment.
5. Ensure compliance with transport regulations and standards
6. Liaise with drivers and other staff to ensure smooth transport operations
7. Prepare and maintain accurate transport records and reports. Coordinate shipments, including booking appointments, arranging transport, and tracking deliveries
8. Provide support across the business as required. Resolving any freight issues and acting as an intermediary between the customer and the driver. Push for back load on jobs where appropriate
9. Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management. Coordinate with drivers, dispatchers, and other staff to ensure timely and efficient transportation services
10. Conduct necessary steps to determine the cause of problems like accidents (if any arise) and to set up safety measures to avoid the recurrence of such ...