Field Service Engineer role involves responding to service calls, completing fault finding and diagnosis, regular servicing of automatic pedestrian doors, and participating in new system installs and updates.
Key responsibilities include:
* Responding to service calls as directed by the Planning team
* Fault finding and remediating faults within customer service level agreements
* Completing regular servicing of automatic pedestrian doors
* Participating in new system installs and updates
The successful Field Service Engineer will be responsible for:
* Providing excellent customer service and ensuring timely resolution of service calls
* Working collaboratively with the Planning team to prioritize and manage service calls
* Developing and maintaining a thorough understanding of company products and services
* Staying up-to-date with industry developments and best practices
Our company is a leading provider of automatic pedestrian doors and related services. We are committed to delivering exceptional customer service and supporting the success of our customers.