We are currently recruiting for 2.30 Health Records Clerks to join the Health Records Service Department. The posts are permanent positions, working part-time up to full-time 37.5 hours per week. The department is open 7 days a week from 06.00 to 20.00. The hours of duty are flexible, with cover for late shifts, weekends and Bank Holidays on a rotational basis.
The roles are working across 4 sites within Dudley Group NHS Foundation Trust. These include Library Warehouse, Russells Hall Hospital, Corbett Hospital and Guest Hospital. Those with a driving licence over the age of 21 will be added to the driving rota for delivery of urgent and elective casenotes. A vehicle is supplied for this purpose.
The candidates are required to have GCSE Maths and English Language Grade C (or equivalent). Previous clerical/admin experience is welcomed. Experience of using Microsoft IT systems, good organisational skills and the ability to work in a demanding/heavy lifting warehouse environment are also essential criteria for this post.
Main duties of the job
Health Records Clerk's role is to provide patient casenotes for patients' appointments within the Trust, including emergency and elective appointments.
Successful candidates will be trained in Medical Records main warehouse library, picking and filing patient case notes. Once fully trained in the warehouse tasks (approx. 6 months), training will be given for reception desk duties within the Trust, being the first point of contact for patients when attending for their appointment, making sure all demographic details are correct on the PAS system.
About us
At the Dudley Group, our patients and staff are at the heart of all that we do, and that is to provide a world-class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and inclusive employer where people feel a sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
Dudley Group offers many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction.
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications
* GCSE or equivalent grade C or above in English and Maths (or equivalent experience)
* Knowledge of hospital patient Administration systems
* NVQ level 2 in Business and Administration or equivalent
Knowledge and Training
* Demonstrates an understanding of confidentiality
* Willing to undertake future training development
* Proficient in the use of OASIS
Experience
* Proficient in the use of Microsoft Office programmes (i.e. Word and Outlook)
* Previous clerical experience within a hospital environment or community setting
* Knowledge of NHS administration procedures
Communication & Relationship Skills
* Excellent oral and written communication skills
* Able to communicate with other staff, patients and relatives
Analytical & Judgement Skills
* Able to use own initiative
* Flexible and adaptable
Planning & Organisational Skills
* Good organisational skills
* Ability to work as part of a team
* Able to deal with a steady flow of work and sudden episodes of heavy influx of work
Physical Skills
* Driving
Equality, Diversity, Inclusion and Trust Values
* Able to provide safe, caring and effective services.
* Values and behaviours that reflect the Trust Values of Care, Respect and Responsibility.
* Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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