The Company Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities. Our Values and Culture Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are: Respect for the planet Respect for our customers and Respect for each other Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do. This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business. The Opportunity The primary goal of Intermediate Test Analyst is to identify and document defects in software, playing a vital role in the software development life cycle. This involves proactive efforts to ensure the software aligns with specified requirements and functions seamlessly. Whether working independently or as part of a cross-functional team, the Intermediate Test Analyst is responsible for testing the software product to assure customers of a high-quality release. The role focuses on systematically evaluating the software against specified requirements, user expectations, and design specifications through the design and execution of test cases. Testers aim to uncover bugs or flaws that may compromise functionality or performance, contributing to continuous improvement. The ultimate purpose is to provide assurance to stakeholders, including end-users, that the software meets high standards of quality, functionality, and user satisfaction. The Specifics Thoroughly analyse and understand software requirements, user stories, and specifications to form the basis for testing activities. Develop a comprehensive test plan that outlines the testing approach, scope, resources, schedule, and deliverables. Support test activities including identification of test conditions, creation and execution of test cases for project work. Create detailed and effective test cases that cover various scenarios and conditions to ensure comprehensive testing coverage. Work closely with developers, business analysts, and other stakeholders to understand requirements, provide updates, and address issues collaboratively. Participate in daily stand-up meetings to provide progress updates and discuss any impediments with the cross-functional project team. Be proactive in driving good testing practices within the team through and be vocal in highlighting areas for improvement in the testing life cycle with the aim of reducing time of deployment and ensuring quality of test deliverables. Follow internal defect reporting processes, adhering to tools such as JIRA, and communicate defects to the development team with detailed information for efficient resolution. Execute test cases manually or through automated testing tools, interact with the software to simulate user interactions, and verify that the software functions according to specifications. Conduct performance testing to evaluate the software's responsiveness, scalability, and overall performance under various conditions, ensuring it meets performance requirements. Thoroughly retest defect fixes to ensure that reported issues have been successfully addressed and that the software remains stable. Maintain detailed documentation of test plans, test cases, test scripts, and test results for future reference and auditing purposes. Stay updated on industry trends, testing methodologies, and tools to enhance skills and contribute to the adoption of best practices within the testing process. What we’re looking for (you don’t need to be a guru at all, we’re looking forwards to coaching and collaborating with you): 3 years commercial manual software testing experience. Strong experience and knowledge of software testing lifecycle with Agile, Waterfall and mixed methodologies. Experience planning the application and reporting of internal and external testing phases. Time spent working in cross-functional team environments, particularly self-managing environments. Good working knowledge of testing management tools i.e. TestRail and JIRA. Good working knowledge of relevant technologies and concepts including SQL Server, Client/Server applications, CRM, Postman, Utilities industry. Good working knowledge of SQL statements. Good working knowledge of REST API. Ability to interrogate and manipulate data via the back end using SQL scripts. Prior experience of automating APIs using tools such as Postman and JavaScript. Prior experience with RESTful API automation framework would be beneficial but not essential. Good understanding of Agile testing. Strong initiative to find ways to improve solutions, systems, and processes. Internally motivated; able to work proficiently both independently and in a team environment. A passion for excellence and a commitment to be the best. High levels of energy, sound judgement and determination to achieve. High attention to detail. Excellent relationship management and interpersonal skills. An open-minded consultative approach. Ability to give and receive positive and constructive feedback. Bachelor’s Degree in an IT related degree, or comparable professional development and commercial experience. ISTQB Foundation certification. What we offer in return: Personal growth – in leadership, commercial acumen and technical excellence To be part of a global, winning high growth organization – with a career path to match A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos A competitive reward package that truly awards our top talent A chance to make a true impact on society and the planet Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in. LI-KC1