Main area Diagnostics & Pharmacy Grade Band 2 Contract Permanent Hours Full time - 37.5 hours per week (Hours will be worked Monday - Friday between 08:00-17:00) Job ref 210-2024-1085
Employer Countess of Chester Hospital NHS Foundation Trust Employer type NHS Site Countess of Chester Hospital Town Chester Salary £23,615 pa Salary period Yearly Closing 27/01/2025 23:59
Clerical Officer
Band 2
Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.
Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation.
Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.
Job overview
Working Full Time: 37.5 Hours
We are looking for a dedicated, highly motivated and computer literate individual to join our Administration Team at The Countess of Chester Hospital.
We would welcome applications from experienced Administrators who are used to working autonomously, have a strong work ethic, a flexible approach and the ability to problem solve.
Whilst the primary objective of the post is to provide support to the Radiology Department at The Countess of Chester Hospital, full flexibility is required. This includes working as part of a team covering peaks of workload and emergency backfill to support the wider Department, including Ellesmere port hospital as required.
Our friendly and hardworking team are looking forward to welcoming you.
Main duties of the job
* To undertake a full range of reception/clerical responsibilities
* Monitor, schedule and amend patient appointments following the clinical guidelines provided and adhering to the Trust Access Policy / Patient Pathway guidelines.
* Good communication skills are essential as the post holder will need to liaise directly with patients, consultants and other hospital staff.
* A working knowledge of general office procedures and Microsoft packages is required, but full training will be provided in the use of Cerner and Medisec software. Medical terminology would be an advantage.
* Flexibility is required to work as part of a team covering peaks of workload and emergency cover to support the whole Department as required.
Working for our organisation
The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:
* The Countess of Chester Hospital: providing 438 general and acute beds
* Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
* Tarporley War Memorial Hospital: a base for community services which serve the local rural population.
The Trust employs over 6258 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 407,000.
Detailed job description and main responsibilities
See Job Description for further details.
Recruitment selection processes are based on competence (see Person specification) and values.
Person specification
Qualifications
* Educated to GCSE level or equivalent in English
* NVQ Level 2 or equivalent in Business Administration
Knowledge and Experience
* The ability to prioritise work load, work on own initiative and work unsupervised.
* The ability to communicate and liaise with colleagues at all levels
* Willingness to undertake further training and personal development
* Computer literate with a working knowledge of Microsoft Office Software, including Word, Excel, PowerPoint, Access & Outlook
* Ability to set up and maintain both paper and electronic filing/administrative systems & diaries
* Previous experience of working in a similar environment
* Good MS Word and e-mail skills and be familiar with other Microsoft Office products, including Excel & PowerPoint
* A working knowledge of the Cerner system would be advantageous
Disclosure and Barring Service Check
If the role is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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