Deputy Local Service Manager in Ofsted Regulated 16-18 Supported Accommodation Services
(Maternity Cover 1 Year )
Based in Sittingbourne & Ramsgate with the flexibility to travel to other Kent Services
Pay £27,262 per annum
37.5 Hours per week including Bank Holidays, Evenings and Weekends.
Sanctuary Supported Living is delighted to be recruiting for a Deputy Local Service Manager for our Young People’s Supported Living services based primarily in Sittingbourne and Ramsgate with the ability to cover services across Kent and attend training at other locations outside of Kent.
We’re a national organisation, but we’re not-for-profit and we think locally by putting our customers at the heart of what we do. We’re committed to being our best and helping customers to be their best, as we support them on their pathways for independence.
No matter your job – delivering support directly or working in our offices to support our frontline teams and our young people– your work makes a difference every day.
We prioritise listening to our young people and making sure that they are in a safe and homely environment where they can grow and learn to be more independent. Could you be the one to help us achieve this?
Working with us isn’t just another job. It’s rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people’s lives. Plus, we’ll support you in reaching your aspirations and career goals, through comprehensive training and benefits.
The role of Deputy Local Service Manager will include:
* Managing, recruiting, developing, and training staff within appropriate legislative and Ofsted frameworks and devising effective and well-run staff rotas
* Promoting best practice to ensure quality services are carried out by staff
* Ensuring effective support systems are in place and that we operate in a fully compliant way including Health and Safety following internal Sanctuary Processes and Housing legislation.
* Supporting Local Service Manager in effectively managing the void process on any empty properties
* A good understanding of applying legislation to the safeguarding of young people.
* Developing and maintaining relationships with the young people you work with promoting ambition and supporting young people to achieve their desired aspirations.
* Maintaining and working alongside the local authority and commissioners to implement changes for the needs of the service and young people.
* Travel is a requirement of the role, due to the location of seven services throughout Kent e.g. Sittingbourne, Thanet, Folkestone, Hythe, Canterbury. Therefore, a full valid driving licence and access to a vehicle is essential.
* Ensure timely reporting of Key Performance data to the local authority and internal teams as well as ensuring notifications to Ofsted are made within the timescale.
* The role will require an on-call element on a rota basis this will include other services in Kent including CQC and Mental Health.
* You will be trained to use an electronic support planning system called Nourish in our services as well as other systems
Skills and experiences:
* Proven management or supervisory experience gained within a social care environment is essential
* Previous experience of working in an Ofsted regulated environment is preferable
* Compassionate, understanding, and hard working with a hands-on approach to help achieve supportive outcomes
* Good written and effective communication skills
* Experience of working with 16–18-year-old young people is essential.
* Prior knowledge of support planning, risk assessment and safeguarding
* Previous experience working under challenging circumstances
* Confident user of IT systems
A re you ready to be your best?
At the heart of our organisation are our incredible people and we're dedicated to making Sanctuary Supported Living an amazing place to work. That's why we provide a package that includes support for:
Your Mind and Body
* Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
* Confidential 24/7 employee advice service (Includes medical and legal advice)
* Wellbeing resources through our employee platforms including Aviva Digicare
* A greener commute with our Cycle to Work scheme
Your Financial Wellbeing
* Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
* Exclusive discounts through our e-hub platform
* Securing your future with our contributory pension plan, matched up to 7%
* Life assurance
* Enhanced Parental leave schemes (Adoption, Maternity, Paternity and Shared) after qualifying period
Your Job
* 25 days annual leave (rising to a maximum of 30 days) plus bank holidays
* Growth and development with us through comprehensive training and internal career opportunities
* Ability to be part of our inclusive staff networks like the Parent Network and Disability Network
* Loyalty recognition scheme for 12 month’s service onwards
For Further Information on Ofsted Regulations: The Supported Accommodation (England) Regulations 2023
Job Reference: 223847
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We are only currently accepting applications from those with the right to work in the UK.
If you are applying internally, don't forget to use your internal careers account to submit your application.
We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.
Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.