Position: Sea Freight Account Manager
Location: Wythenshawe, Manchester
Salary: £33,000 + bonuses
Hours: Mon - Friday 9:00-17:30 (Hybrid: 2 days from home, 3 office-based)
Sea Freight Account Manager Overview:
Our client is the world's largest employee-owned logistics organization, and is currently seeking an experienced freight forwarding account manager to join a growing team in Wythenshawe, Manchester.
As an Ocean Freight Account Manager, you will be responsible for providing freight rates, quotes, and pricing solutions for key account customers, focusing on FCL & LCL. You will play a crucial part in business retention and delivering excellent customer service within the wholesale commercial team. This position offers a hybrid-working model, with 2 days from home and 3 days office-based.
You will work closely with the Business Development Team to ensure clients are retained, with the primary objective of delivering year-on-year growth. You will act as an extension of the clients' business, providing a single point of contact from the initial enquiry through to quotations, bookings, delivery, and aftercare.
Sea Freight Account Manager Responsibilities:
* Provide exceptional service to all customers
* Achieve profit growth through effective commercial management of new and existing accounts
* Maximize revenue opportunities from existing accounts by proactively pursuing underdeveloped areas
* Follow company account management/sales policies and procedures
* Provide and record timely, accurate, competitive pricing while maintaining maximum profit margin
* Assist in the development and implementation of new services
* Carry out any other duties deemed necessary by the company
Employee Benefits:
* 25 days holiday + Bank Holiday
* Hybrid working policy
* Company bonus scheme
* New starter gift box
* Long service awards
* Pension scheme
* Colleague benefits portal
* Friends and family referral scheme (£500)
* Enhanced Mat & Pat leave
* Contractual sick pay
* Childcare scheme
* Long service sabbatical
* Team social events
* Cycle to work scheme
* Company loan scheme
* Paid volunteer days
* Birthday off
* Free teas and coffee
* Flexible lunch breaks
If you are an enthusiastic and driven individual with a passion for exceeding expectations, apply today!
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