Service Delivery Manager (IT infrastructure) - Remote / work from home £60,000 - £80,000 & health/life/income insurance & 38 days holiday This is a great opportunity for an IT infrastructure focused Service Delivery Manager with a strong Linux background to join a leading technical consultancy, helping to deliver HPC related managed services and projects. Due to significant expansion into the USA, this role will be working closely with a US based team and therefore will need to be willing to work to US east coast time zones (typically starting at 14:00 and finishing at 22:00). The Service Delivery Manager will oversee both technical and administrative responsibilities, including: Technical troubleshooting Managing team performance Resolving reliability challenges Monitoring service metrics Upholding key SLAs Leading the team to operational excellence The role would be ideal for someone with the following skills/experience: Experience of Linux infrastructure systems management External client managed services Service metrics and ITIL A technical degree would be beneficial Some of the benefits that come with the Service Delivery Manager role include: A starting salary of £60k Health insurance Life insurance Income protection 30 days paid holiday, plus banks on top Buy or sell up to 5 days holiday on top Fully remote work Industry leading training