Implementation Coordinator - £30K + 6K Car Allowance + Benefits - Hybrid
Well established global hospitality business renowned for looking after its staff and customers.
About the Role
As part of the Customer Technology team, you’ll be responsible for planning, coordinating, and delivering the implementation of hardware and software solutions for premium clients. You’ll work closely with internal teams, external vendors, and clients to ensure new sites are set up smoothly and systems are operational from day one.
This is a hands-on role that requires a proactive approach, attention to detail, and the ability to manage multiple projects simultaneously.
Key Responsibilities
* Plan and execute technology installations, including EPOS systems, mobile apps, payment solutions, and supporting hardware.
* Coordinate with internal teams and vendors to deliver projects on time, within scope, and on budget.
* Conduct pre-launch activities such as staff training, hardware setup, and data handovers.
* Manage the decommissioning or redeployment of old equipment as required.
* Maintain clear documentation for all projects, ensuring seamless transitions to the IT Service Desk for ongoing support.
* Act as an on-site point of contact during high-profile client launches.
* Identify and propose improvements to the site mobilisation process.
What We’re Looking For
* Experience in implementing technology solutions across multiple sites.
* Knowledge of EPOS systems, mobile apps, payment solutions
* Basic networking (WiFi, LAN, VPN) also highly regarded
* A track record of delivering projects within tight deadlines.
* Strong communication skills and the ability to work effectively with a range of stakeholders.
* Familiarity with managing third-party technology providers.
* Experience producing reports and maintaining project documentation.
Why Work With Us?
Well-established and successful PLC known for looking after our people and delivering excellent service to clients. Joining the team means being part of a supportive environment where your skills and contributions will be valued.
If you’re ready to take the next step in your career and play a key role in delivering technology solutions for a growing business, we’d love to hear from you.