Are you passionate about delivering
exceptional hospitality experiences? Do you thrive in a dynamic, fast-paced
environment? If so, we have an exciting opportunity for you to join our highly
successful team at Charlotte Street Hotel, part of the renowned Firmdale Hotels
family.
At Firmdale Hotels, we pride ourselves on
providing unparalleled guest experiences across our collection of distinctive
boutique hotels. Nestled in the heart of London, Charlotte Street Hotel
embodies the epitome of chic sophistication, offering a vibrant atmosphere and
impeccable service to our discerning guests.
As a Cocktail Waiter, you'll be an integral
part of our team, delivering outstanding service to our guests with a focus on
precision and flair.
Responsibilities:
* Taking orders and serving a diverse range of
beverages, from artisanal cocktails to specialty coffees, with finesse and
enthusiasm.
* Managing multiple tables efficiently in a
bustling environment, ensuring each guest receives personalized attention
and service.
* Collaborating closely with colleagues to
maintain seamless operations and uphold our high standards of hospitality.
* Demonstrating a keen eye for detail to ensure
accuracy in orders and presentation, enhancing the overall guest
experience.
* Exemplifying a passion for mixology and
beverage knowledge, engaging guests with recommendations and expert
insights.
What you Need:
* A genuine passion for hospitality and a
commitment to working collaboratively within a dynamic team environment.
* While previous experience in a similar role is
desirable, we welcome individuals with a keen willingness to learn and
grow in their hospitality career.
* Exceptional customer service skills, with a
dedication to exceeding guest expectations and creating memorable moments.
* A meticulous approach to your work, with an
eye for detail and a drive for excellence in all aspects of service.
* Enthusiasm and energy that radiates through
your interactions, creating a warm and inviting atmosphere for our guests.
What
We Offer:
* Hourly range from £14.50 to £16.50 per hour, inclusive
of service charge.
* Access to Wagestream our
financial wellbeing app. Stream your accrued earnings before pay day,
benefit from everyday savings and real time financial coaching.
* Health cash
plan (including contributions towards dental, optical, alternative
and complementary therapies)
* Discounted cinema tickets,
gym membership, travel, retailers and restaurants
* Complimentary meals on shift
* Referral bonus scheme for
recommending top talent
* Flexible scheduling without
split shifts
* Dry cleaning service for
work attire and discounted personal dry cleaning
* Enhanced holiday allowance
based on length of service
* Season ticket loan for
convenient commuting
* Ongoing training,
professional development, and fully funded English lessons
* Regular social events, team
activities, and fitness sessions
* Benefits like cycle to work
scheme and annual long service awards
* One allocated paid day per
year for volunteering work
* Exclusive discounts at
Design Hotels, staff sales, spa discounts, and product perks
* And much more!!
Why join Firmdale Hotels?
Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design.
We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved. To name a few of our recent awards and accolades:
* Times Best Places to Work 2024
* The Kings Award for Enterprise 2024 for outstanding contribution to International Trade
* Manager of the Year – Helle Jensen – Cateys 2024
* Hotel Chef of the Year Finalist - Jamie Atkinson - Hotel Cateys 2024
* Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024
* Ham Yard Hotel - two AA Rosettes for Culinary Excellence, Ham Yard Bar & Restaurant, 2024 as well as an AA Breakfast Award
* Dorset Square Hotel – One AA Rosette for Culinary Excellence, The Potting Shed, 2024
* Warren Street Hotel - Travel & Leisure ‘IT List’ best hotels in the world
* Whitby Hotel, Crosby Street and Warren Street - Michelin keys
* The Soho Hotel and Ham Yard - Conde Nast Traveller 2023 Top Hotels in London.
* Number Sixteen - Best Boutique Hotels in London, The Times, 2024.
You can see a full list of our awards and accolades here:
If you are ready
to embark on an exciting journey with Firmdale Hotels and contribute to our
tradition of excellence in hospitality, we'd love to hear from you! Apply now
to join our passionate team and be part of something extraordinary.
In line with the Asylum and
Immigration Act 1996, we do require all applicants to have the eligibility to
live and work in the United Kingdom. Documentation will be required at
interview