Overview:
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As a Customer Team Leader at Co-op, you will be responsible for leading our store team, providing exceptional customer service, and driving sales growth.
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Key Responsibilities:
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* Coaching and supervising Customer Team Members to deliver outstanding customer service
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* Managing store operations, including diligence checks and stock accuracy
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* Deputizing for the Store Manager and delivering a variety of HR processes
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* Leading the introduction of new products and services in-store
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* Building relationships and engaging with our local community
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Requirements:
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To be successful in this role, you will need to have excellent leadership skills, strong organisational and problem-solving abilities, and a passion for delivering exceptional customer service.
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Benefits:
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We offer a comprehensive range of benefits, including 36 days holiday, a pension scheme with up to 10% employer contributions, virtual healthcare services, and more.
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Our Culture:
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We are committed to creating an inclusive workplace where everyone can thrive. We value diversity, equity, and inclusion, and we strive to create an environment where everyone can reach their full potential.
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