PMO Manager
An exciting opportunity has arisen for a dynamic and experienced PMO Manager to take the lead in driving governance and operational excellence for a major business transformation programme. This hands-on role will balance strategic oversight with direct involvement in PMO activities, ensuring the programme remains on track, within scope, and aligned with organisational objectives. The successful candidate will serve as a key point of coordination, working closely with the Programme Manager and stakeholders to enable seamless execution and delivery.
Key Responsibilities
Scope and Dependency Management:
* Ensure alignment across all programme workstreams, proactively identifying and managing dependencies.
* Oversee internal and external dependency tracking, facilitating collaboration across teams to mitigate potential impacts on timelines.
Governance, Decision Making, and Change Control:
* Maintain and refine governance frameworks to support structured decision-making and change control processes.
* Ensure all programme decisions are properly documented, reviewed, and aligned with PMO best practices to drive transparency and accountability.
RAID (Risks, Assumptions, Issues, Dependencies) Management:
* Proactively manage and monitor the RAID log, identifying and mitigating risks and issues that could impact programme success.
* Act as an escalation point for unresolved risks, ensuring appropriate stakeholder engagement and resolution.
Quality Management and Programme Administration:
* Drive adherence to quality standards across all workstreams, ensuring deliverables meet established criteria.
* Oversee document management practices to ensure accessibility, version control, and compliance with programme guidelines.
Resource Management:
* Manage resource allocation and onboarding/offboarding processes to ensure optimal staffing levels.
* Work closely with workstream leads to resolve resource constraints and enhance team efficiency.
Financial Management:
* Collaborate with finance teams to oversee budgeting, expenditure tracking, and financial reporting to maintain alignment with programme objectives.
Time Management:
* Partner with programme planners to track progress against key milestones, identifying and mitigating any potential delays.
Reporting:
* Produce regular programme reports and dashboards to provide clear visibility into progress, risks, and performance.
* Ensure timely and transparent communication with all stakeholders.
Folder and Document Management:
* Maintain robust document control and storage systems, ensuring compliance with governance standards.
* Oversee tools for tracking team attendance and availability to support effective resource planning.
Process Improvement and Optimisation:
* Continuously assess and enhance PMO processes, leveraging automation and best practices to drive efficiency.
* Lead hands-on implementation of process improvements to enhance programme visibility and tracking.
Stakeholder Engagement and Management:
* Act as a liaison between programme leadership, workstreams, and stakeholders to ensure alignment and effective communication.
* Proactively manage expectations and provide direct support to workstreams, resolving conflicts as needed.
Compliance and Governance:
* Ensure programme activities adhere to established PMO standards and wider organisational policies.
* Maintain oversight of documentation, decision tracking, and approvals to drive compliance and transparency.
Team Leadership and Development:
* Lead by example, actively participating in daily PMO operations to foster a high-performance culture.
* Provide mentorship and guidance to PMO team members, supporting their professional growth and ensuring delivery excellence.
Required Skills & Experience
Experience:
* Minimum of 5 years of experience in programme or project management, with at least 3 years in a PMO leadership role.
Skills & Abilities:
* Strong delivery focus with a proactive, results-driven mindset.
* Ability to engage and influence senior stakeholders, including C-suite executives.
* Excellent communication and relationship management skills.
* Strong decision-making, prioritisation, and problem-solving abilities.
* Expertise in business analysis, project management, and governance frameworks.
* Confident in writing processes and implementing governance structures.
Personal Attributes:
* Proactive & Results-Oriented: Takes initiative to drive programme success and meet milestones.
* Attention to Detail: Highly meticulous in tracking, reporting, and quality assurance.
* Collaborative & Hands-On: A team player willing to step in where needed to support the programme’s success.
This role offers an exciting opportunity to play a pivotal role in a large-scale transformation programme. If you thrive in a fast-paced environment and are passionate about delivering structured governance and operational excellence, we encourage you to apply.
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