IT Systems Support Specialist Join a growing IT team at an excellent time to gain exposure to new technologies and projects. Be part of the core team to support the delivery of large-scale digital transformation throughout the entire business. This organization is in the manufacturing space, so any experience with similar industries and systems will be highly advantageous. If you are looking for an exciting new role, where you can use your existing skills to make a major impact on the business and have the chance to develop new ones, then this is just the role for you! What You'll Get: Salary up to £45k. Extensive benefits package - including generous annual leave, pension, health and wellness programs, and career development. Hybrid Working - 3 days onsite, 2 days remote. What Youll Do: Provide expert support for IT systems, resolving incidents and service requests to keep our team running smoothly. Maintain and improve key systems, including Microsoft Dynamics CRM, SharePoint, SQL Server, and ERP solutions. Collaborate with third-party providers and escalate issues when needed. Monitor critical services to ensure uptime and efficiency while continuously looking for ways to improve. Develop Power BI dashboards and reports to deliver actionable insights. Create and maintain user-friendly documentation and guides for seamless system adoption. Experience: Proven expertise with Microsoft Dynamics CRM and Power BI. A solid foundation in IT systems. Confident troubleshooting skills and a methodical approach to problem-solving. Strong communication, time management, and team collaboration skills. A commitment to excellence and customer satisfaction. Why Join Us? Be part of a dynamic and innovative team. Opportunities for professional growth and development. A supportive work environment that values your contributions. Ready to make an impact? Apply now! Skills: SQL Power BI M365 Dynamics CRM IT Support