Istobal UK are seeking a Field Service Engineer for the Midlands and Bristol and surrounding areas to join our service team to service, maintain & repair our customers' Car Wash equipment at various locations across the UK.
This role does involve a considerable amount of driving.
ISTOBAL are an exciting market leader in the design, manufacture and distribution of vehicle wash and care solutions. With over 70 years’ experience, ISTOBAL harnesses innovation and uses the latest technology in providing products and services that generate high returns for the car wash business in various sectors, whilst offering a dynamic experience for users of car wash equipment installations.
Key Responsibilities:
1. Respond to customer call outs for machine repairs.
2. Ensure response times are within agreed Service Level Agreement targets.
3. Attend and complete scheduled preventative maintenance tasks.
4. Correctly and accurately record all site visits in line with company procedure.
5. Use of service software via company tablet.
6. Ensure all van stocks and company equipment are maintained in line with company procedures and stock losses are kept at a minimum.
7. Compliance with all company health and safety procedures.
8. Build relationships with all customers to ensure a proactive working partnership.
Skills and Abilities:
1. Strong problem solving & fault-finding skills.
2. Be customer focused & be able to build relationships with sites.
3. Working knowledge of single phase and three phase electrics.
4. Ability to interact confidently and professionally with customers.
5. Previous experience working in a field-based role would be beneficial.
6. Comfortable working indoors and outdoors.
7. Confidence in working alone as well as part of a team.
8. Full UK Driving License required.
9. Candidates will receive standard training in line with health and safety law relating to work on customers' outlets.
10. Excellent verbal and written communication skills.
Additional Information:
Weekend work paid additional to base salary, based on a 1 in 3 weekend rota system.
Mobile phone and company tablet provided.
All tools provided.
Company vehicle provided complete with van stock.
Fuel card and corporate credit card provided.
Company pension scheme.
Uniform provided.
Potential to earn up to £6,000.00 extra per year in weekend allowance (depending on number of weekends worked).
Job Type:
Full-time
Pay:
£30,000.00-£31,500.00 per year
Benefits:
* Company car
* Company pension
* On-site parking
Schedule:
* Monday to Friday
* Weekend availability
Application Question:
* Are you happy with extensive travelling?
Experience:
* Electrical wiring: 1 year (preferred)
* Mechanical engineering: 2 years (preferred)
Work Location: On the road
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