Job summary We have an exciting opportunity for a highly motivated health care assistant to work across our TB and Respiratory Services within the community. The role will provide support to patients under the care of qualified clinicians supporting them to live well in the community and achieve good health outcomes. You will be expected to support the current staff in post with TB screening, pulmonary rehab and the delivery of care in both community and clinic settings. Development through the Nursing associate pathway will be considered for the right candidate. Don't miss this truly exciting adventure. (Before applying for this vacancy please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care may not reach the minimum salary threshold to obtain a certificate of sponsorship) Main duties of the job Provide advice and instruction to patients to explain any procedures being undertaken. Communicate with practice staff and GP's regarding results and collection of specimens. Refer patient queries to the nursing staff in a timely fashion. Report any change or deviation from planned care package to nursing staff. Recognise abnormal results following monitoring and inform nursing staff. Undertake the delivery of patient care packages under the supervision of nursing staff. Manage and prioritise workload. Undertake set nursing procedures following training and assessment e.g. phlebotomy, blood pressure monitoring, blood glucose monitoring, preparing patients as necessary prior to procedure, using aseptic technique. Undertake the screening of patients for TB, support with the find and treat events and any mass screening that is required.Support in pulmonary rehab to ensure patients follow a plan of care to maximise their time on the programme. Driving skills, including in icy and snowy conditions. To acquire core skills in basic physiotherapy, nursing care and nursing techniques. Be able to implement packages of care, therapy or treatment prescribed by qualified members of the team. This will initially be done with supervision from a qualified member of the team. Support patients in achieving goals set in care packages. Deliver prescribed medication to patients, operating within set protocols. About us Rated 'Outstanding' by the Care Quality Commission, we are proud to provide high quality innovative services across most of the east of England that enable people to receive care closer to home and live healthier lives. There's one reason why our services are outstanding - and that's our amazing staff who, for the seventh year running, rated us incredibly highly in the national staff survey. If you share our passion for innovative and high-quality care delivery, then please submit your application and join us on our exciting journey as a leading-edge specialist community provider. All are welcome to apply and our promise to you is a culture which prioritises staff engagement and development. Date posted 19 March 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro-rata Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number 448-LCA-7087725 Job locations The Poynt, Unit 3-4 Poynters Road, Luton LU40LA Job description Job responsibilities 1. Provide advice and instruction to patients to explain any procedures being undertaken. 2. Understand the principles of data protection and patient confidentiality and the policies and procedures surrounding them. 3. Attend and participate in staff meetings. 4. Basic understanding of IT and ability to use e-mail and willingness to undertake training for any systems used to collect and manage patient data. 5. Communicate with practice staff and GPs regarding results and collection of specimens. 6. Refer patient queries to the nursing staff in a timely fashion. 7. Provide understanding and support to patients having difficulty coping with their condition. 8. To be supportive and communicative with patients & colleagues. 9. To ensure at all times patients are treated with care and compassion. 10. Report any change or deviation from planned care package to nursing staff. 11. Recognise change in patients need and with instruction adapt care package accordingly. 12. Recognise abnormal results following monitoring and inform nursing staff. 13. Undertake the delivery of patient care packages under the supervision of nursing staff. 14. Manage and prioritise workload. 15. To liaise with other health professionals, social services, GPs, hospital staff and other agencies involved in the care of each patient as required. 16. To accurately take and record telephone messages as required. 17. Undertake set nursing procedures following training and assessment e.g. phlebotomy, blood pressure monitoring, blood glucose monitoring, preparing patients as necessary prior to procedure, using aseptic technique. 18. Undertake the screening of patients for TB, support with the find and treat events and any mass screening that is required. 19. Support in pulmonary rehab to ensure patients follow a plan of care to maximise their time on the programme. 20. Driving skills, including in icy and snowy conditions. 21. To acquire core skills in basic physiotherapy, nursing care and nursing techniques. 22. To provide general office duties i.e.: filing, photocopying as required. 23. Be able to implement packages of care, therapy or treatment prescribed by qualified members of the team. This will initially be done with supervision from a qualified member of the team. 24. Support patients in achieving goals set in care packages. 25. Undertake personal care as required. 26. Deliver prescribed medication to patients, operating within set protocols. 27. To provide reassurance & psychological support to patients in an acute phase of illness which may involve short episodes of intensive input to prevent hospital admission. 28. To maintain a neat and tidy appearance and professional approach to work, patients, their families & other colleagues. 29. To act in a manner that is courteous, polite friendly and considerate at all times. 30. Ensure all electronic and paper based records are kept up to date and filed appropriately. 31. To maintain accurate and comprehensive records, recording and providing statistical information by means of computer and other methods. 32. To supply information to the client where appropriate using computer database and written materials. 33. To monitor stock in partnership with the nursing team. Job description Job responsibilities 1. Provide advice and instruction to patients to explain any procedures being undertaken. 2. Understand the principles of data protection and patient confidentiality and the policies and procedures surrounding them. 3. Attend and participate in staff meetings. 4. Basic understanding of IT and ability to use e-mail and willingness to undertake training for any systems used to collect and manage patient data. 5. Communicate with practice staff and GPs regarding results and collection of specimens. 6. Refer patient queries to the nursing staff in a timely fashion. 7. Provide understanding and support to patients having difficulty coping with their condition. 8. To be supportive and communicative with patients & colleagues. 9. To ensure at all times patients are treated with care and compassion. 10. Report any change or deviation from planned care package to nursing staff. 11. Recognise change in patients need and with instruction adapt care package accordingly. 12. Recognise abnormal results following monitoring and inform nursing staff. 13. Undertake the delivery of patient care packages under the supervision of nursing staff. 14. Manage and prioritise workload. 15. To liaise with other health professionals, social services, GPs, hospital staff and other agencies involved in the care of each patient as required. 16. To accurately take and record telephone messages as required. 17. Undertake set nursing procedures following training and assessment e.g. phlebotomy, blood pressure monitoring, blood glucose monitoring, preparing patients as necessary prior to procedure, using aseptic technique. 18. Undertake the screening of patients for TB, support with the find and treat events and any mass screening that is required. 19. Support in pulmonary rehab to ensure patients follow a plan of care to maximise their time on the programme. 20. Driving skills, including in icy and snowy conditions. 21. To acquire core skills in basic physiotherapy, nursing care and nursing techniques. 22. To provide general office duties i.e.: filing, photocopying as required. 23. Be able to implement packages of care, therapy or treatment prescribed by qualified members of the team. This will initially be done with supervision from a qualified member of the team. 24. Support patients in achieving goals set in care packages. 25. Undertake personal care as required. 26. Deliver prescribed medication to patients, operating within set protocols. 27. To provide reassurance & psychological support to patients in an acute phase of illness which may involve short episodes of intensive input to prevent hospital admission. 28. To maintain a neat and tidy appearance and professional approach to work, patients, their families & other colleagues. 29. To act in a manner that is courteous, polite friendly and considerate at all times. 30. Ensure all electronic and paper based records are kept up to date and filed appropriately. 31. To maintain accurate and comprehensive records, recording and providing statistical information by means of computer and other methods. 32. To supply information to the client where appropriate using computer database and written materials. 33. To monitor stock in partnership with the nursing team. Person Specification Qualifications and Training Essential Good standard of spoken & written English NVQ in Health studied to Level 3 or willingness to work towards Desirable Admin/clerical training Experience Essential Experience of working with the public Previous experience of working in a team Experience of working in a health care setting. Desirable Phlebotomy experience Knowledge and Skills Essential Basic IT skills Excellent interpersonal skills Accurate and methodical approach to work Ability to work without direct supervision Ability to cope with challenging behaviour Willingness to learn new skills Desirable Presentation skills Working within Professional Boundaries Essential Recognises the limits of own authority within the role Seeks and uses professional support appropriately Understands the principle of confidentiality Emotional Awareness Essential In highly stressful situations keeps own feelings in check, takes constructive action and calms others down. Has a balanced understanding of self and others Has a realistic knowledge of personal strengths and areas for development Person Specification Qualifications and Training Essential Good standard of spoken & written English NVQ in Health studied to Level 3 or willingness to work towards Desirable Admin/clerical training Experience Essential Experience of working with the public Previous experience of working in a team Experience of working in a health care setting. Desirable Phlebotomy experience Knowledge and Skills Essential Basic IT skills Excellent interpersonal skills Accurate and methodical approach to work Ability to work without direct supervision Ability to cope with challenging behaviour Willingness to learn new skills Desirable Presentation skills Working within Professional Boundaries Essential Recognises the limits of own authority within the role Seeks and uses professional support appropriately Understands the principle of confidentiality Emotional Awareness Essential In highly stressful situations keeps own feelings in check, takes constructive action and calms others down. Has a balanced understanding of self and others Has a realistic knowledge of personal strengths and areas for development Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cambridgeshire Community Services NHS Trust Address The Poynt, Unit 3-4 Poynters Road, Luton LU40LA Employer's website https://www.cambscommunityservices.nhs.uk/careers (Opens in a new tab)