Job Description:
Supplier Relationship Specialist
Hybrid working with up to 3 days per week working from home
Salford Quays Manchester
Permanent
Salary £40K - £46K per annum + fantastic benefits
Full time 37.5 hours per week
We make health happen
Working in our UK support functions you’ll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you’ll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.
As our Supplier Relationship Specialist you’ll be utilising your skills in managing business relationships with our key suppliers for professional services to help ensure we generate maximum value from long lasting partnerships.
How you’ll help us make health happen:
1. Contribute to and take ownership, when required, of designing, generating
supplier status analysis and reports on Supplier Relationship Management (SRM) activity as required by the SRM team.
2. Assist in and/ or lead in identifying Value Creating Opportunities (VCO) and their effective implementation.
3. Facilitate a co-ordinated communications approach to SRM both internally to
senior operational stakeholders and externally with suppliers.
4. Where required, lead supplier review meetings with category management staff and business stakeholders to assess supplier performance and contract
compliance and take corrective action as agreed with the Supplier Relationship Manager to:
5. Manage cost creep and maintain service levels for specific vendors.
6. Support the remediation of contract leakage by effective stakeholder
management and working with Category Management teams.
7. Make informed decisions using detailed cost modelling to recommend and
implement changes as required to improve supplier performance
8. Assess SLA appropriateness and quality of management information to
ensure that any resulting risks can be mitigated. Recommend and implement changes as required.
9. Work with the UK Category Management teams to identify commercial sourcing opportunities and support the negotiation of new contracts or contract renewals
10. Lead or assist in identifying synergies in the requirements of multiple Bupa UK
businesses to leverage contracts and deliver value benefit and cost savings.
Key Skills / Qualifications needed for this role:
11. Have at least 2 years of proven supplier/contract management, administration, negotiation or similar experience.
12. Be expected to train towards or hold a professional SRM qualification or MCIPS.
13. Be comfortable with reading contracts in relation to cost modelling and SLA’s
and have the ability to work with the Legal and Category Management teams to agree variations to contracts for goods and services.
14. Be able to collate, interpret and interrogate detailed operational management
information into transparent commercial conclusions and recommendations
which support or drive VCO.
15. Be able to analyse and present large amounts of financial data with attention
to detail and effectively communicate these at all levels to influence
change.
16. Be self-motivated and have the ability to motivate others and have
good influencing and persuasion skills.
17. Possess excellent planning, organisation, communication, problem solving and project management skills and have the ability to matrix-manage to lead and/or close initiatives.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.