Oxford University Hospitals NHS Foundation Trust
We are seeking to appoint a full-time Patient Pathway Administrator to join our friendly team within the Children Psychological Medicine department based at the John Radcliffe Hospital. This post is crucial to the services and would suit a candidate who has excellent organisational and communication skills. You will be expected to liaise with staff and colleagues at all levels. You should have the ability to prioritise and manage your own workload to tight deadlines. You will need to demonstrate initiative and flexibility in your approach and be able to work in a pressurised and busy environment.
Knowledge of the Trust's Electronic Patient Record System (EPR) is essential.
This position requires the demonstration of strong organisational skills and the ability to work on your own initiative as well as being a team member. If you are self-motivated, enthusiastic and keen to join our team then we would encourage you to apply.
Main duties of the job
Patient administration underpins the patient journey and supports clinical teams in delivering high-quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources.
The post holder will be responsible for providing a professional, comprehensive and efficient administrative service, which is effectively delivered to the Children Psychological Medicine, patients, their families and carers. This includes taking responsibility for proactively managing the patient pathway in accordance with RTT 18-week standards and the Elective Access Policy, expediting patients where appropriate and escalating issues to the Clinical Leads and Operational Services Manager for support and resolution.
Person Specification
* EPR Trained
* Proven experience within an administrative role
* Highly organised and have the ability to coordinate and prioritise own workload
* Experience of dealing with tight deadlines and targets
* Ability to cope effectively under pressure
* Evidence of team working
* Evidence of interacting with a wide range of people
* Familiarity with NHS performance targets
* Previous NHS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
Children Psychological Medicine, West Wing, John Radcliffe Hospital
£26,530 to £29,114 a year Per annum pro rata
Contract
Fixed term
Duration
12 months
Working pattern
Part-time
Reference number
321-CSS-6460956-B4-1
Job locations
Children Psychological Medicine, West Wing, John Radcliffe Hospital
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