Two brand new Customer Service Executive positions have become available within this company which continues to thrive and has big growth plans for 2025. What’s in it for you? Work hours: Monday to Friday, 9am to 5.30pm Salary: £22,500 with on target earnings of £32,500 20 days annual leave, days off between Christmas and New Year, your birthday off, and the option to buy more holiday Wellbeing program which includes access to BHSF, medical appointments, mental health support, and death in service insurance Career development options with access to apprenticeships and online training Casual dress days and regular team social events Free on-site parking Rewards for long service Customer Service Executive Responsibilities: Performing a high number of outbound calls and contacting customers to successfully collect monies owed Providing customers with efficient and effective solutions that satisfy both parties Taking payments from customers over the phone Handling inbound calls and dealing with queries relating to customer accounts Updating and maintaining customer accounts to reflect activity and communication Customer Service Executive Skills and Experience: Experience in a telephone-based customer service role Has a record of delivering exceptional customer service Good working knowledge of Microsoft Office packages Confident over the phone, and experienced in handling calls in a professional manner Skilled communicator, who is articulate and capable liaising at all levels