Join to apply for the Account Manager role at Born Social
Base pay range
A benchmarked salary between £30,282 to £36,771 based on your level within our progression framework.
Who we are:
Born Social is a full service social media agency designed for the new era of advertising. Our client list includes household names like Guinness, Primark, Ford and ASDA as well as the next generation of big brands like Captain Morgan and Seedlip.
As a proud B Corp we work hard to attract, retain and develop the best social-first talent and create a culture where individuals can thrive. We’re a team of over 175 people across the UK & US and growing!
What you'll be doing:
* Manage the day-to-day requirements across your accounts, including the implementation of effective ways of working with your clients and internal teams.
* Create timelines and project plans, ensuring review sessions are scheduled and sign off processes are followed.
* Book and manage resource requirements across multiple departments in line with your client budgets, making adjustments and refinements where needed.
* Lead on the day-to-day client communications, owning status reports and leading status meetings with clients.
* Brief internal teams on client requirements, timelines, and budgets.
* Manage priorities for both yourself and other team members.
* You have a track record of building trust quickly. You’ll use this experience to develop strong relationships with your clients and team.
* Review and assess our output to ensure our work meets client objectives and aligns with our social strategy for the account.
* Work closely with our Social Media Managers to communicate the value of our work back to the client, strategically articulating the results, insights, and making recommendations for the future.
* Work closely with our Social Media Managers and Creatives on Influencer & Creator projects to coordinate the activations by leading on client-related communication.
Who we're looking for:
* Brilliantly personable: communication is the lifeblood of our business. You love working with people and have a natural ability to handle challenges with charm.
* Highly organised: social is fast, there’s a lot of content and a lot of deadlines so the ability to run a tight ship is a must.
* You love brands and social media: you're fascinated by brands, how they market themselves and how they use social media to do this. You are naturally curious about the developments of the digital world and excited by its potential.
* Pride in your work: we treat our client's brands as our own and are meticulous about our approach. You take real pride in what you deliver and always strive for perfection.
* Real drive and ambition: you are passionate and ambitious. You’re confident in your ability to adapt to the ever-changing world of social and a proactive self-starter with a mindset of growth and the drive to make it happen.
* 2+ years experience working in social media (agency-side preferable).
Company Benefits:
* Flexibility: Hybrid working, core hours, and an allowance to work from anywhere for up to 4 weeks each year.
* Holiday: 25 days holiday allowance per year plus a 3-day company switch off between Christmas & New Year.
* Wellbeing: A choice of £30 monthly wellbeing budget or Health Insurance, access to Spill (virtual mental health support), a trained team of Mental Health First Aiders, an annual Recharge Day and a Bike2Work scheme.
* Learning & Development: Membership to the IPA, a Campus platform packed with internal & external learning and a department training budget for L&D and regular team sessions.
* Contribute: Give one day to the world each year through our volunteering scheme and make your own impact on social or environmental sustainability.
* Incentives: Monthly team-voted prizes to celebrate individuals who Make Born Better and an Annual Profit Share Scheme.
* The Usual Suspects: From pension scheme to enhanced parental leave to life assurance.
* Clubs: Book Club, Film Club, Run Club, Cycling Club, Tag Rugby Club there's something for everyone.
We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status.
Born Social is proud to be part of Croud. Together we are a global, full service digital marketing agency.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Marketing, Advertising, and Business Development
Industries
Advertising Services
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