About Us Pfeffer Sal is a discreet clinic with a simple philosophy; today’s facials are more than a luxury indulgence, they are an investment in skin health. Located in the heart of Fitzrovia, the clinic specialises in advanced, high-performance facials. The pioneering treatment menu combining science and nature has developed a loyal following including top-tier beauty media, fashion industry and celebrity clientele. Our expert team of Beauty Therapists deliver the Pfeffer Sal skincare philosophy with a tailored approach to suit the specific needs of each individual client. We pride ourselves on passion and knowledge, providing exceptional customer service, treatments and education to our loyal clients. Our treatments include: - Bespoke facials - LED - Micro-needling - Laser - Peels Skills and Attributes Required: - A pre-requisite for the candidate is ideally 3 years experience, performing advanced facials, ideally in a skin clinic and/ or in the luxury market sector. - UK NVQ level 3 or 4 minimum qualification / CIBTAC / CIDESCO or equivalent. - Comprehensively understands cosmeceuticals and advanced dermal treatments. - Has previous laser experience/ qualifications preferred. - Possesses excellent communication skills, both orally and written in English and the ability to communicate effectively at all levels both internally and externally. - Detail oriented and can multi-task and time manage effectively and is conscientious and dedicated. - Confident with the ability to build and retain client relationships and demonstrate excellent customer service standards. - This role would suit a team player with a positive outlook and someone who is able to work under pressure. - Flexibility in working hours, we operate a 4 day shift pattern. Clinic hours are: Monday to Wednesday: 9:30 am to 8 pm Thursday to Friday: 9:30 am to 9 pm Saturday and Sunday: 9:30 am to 7 pm What We Offer: Fantastic company culture and great team environment. Ongoing support and training - personal development and potential progression. Regular team building - where the company hosts social events and activities. In addition to 28 days of holidays (pro-rata), we offer extra days acquired with length of service and a flexible entitlement to annual leave policy. We support our team to look after their skin health and this includes complimentary treatments, discounted prices on retail products and incentives.