EtiCloud Sheffield, England, United Kingdom
Business Analyst
etiCloud Sheffield, England, United Kingdom
etiCloud are looking for a Business Analyst to join our Project Delivery team to work on the implementation of our cloud-native legal case management software solution with our existing and future client base. This is initially a fixed term contract with a view to becoming a permanent role.
Our legal software helps manage front-to-back legal case management and provides automated and customised workflows to our customers, whilst providing the security and performance of a cloud-based software solution.
As an experienced Business Analyst you will be responsible for providing business and IT / software consultancy services to our clients, using the Tessaract case management software solution.
What does the role involve?
* Analyse business needs and gather client requirements.
* Collaborate with clients on data discovery and document workflows and rules.
* Design solutions that meet client needs using business and product expertise.
* Create functional specifications for standard or customised solutions.
* Provide operational support during implementations or upgrades (on-site or remote).
* Define and execute test plans, ensuring high-quality solutions.
* Support clients during UAT and resolve solution-related issues.
* Support clients and internal teams with data migration.
* Provide feedback to project managers, proactively addressing potential challenges.
* Develop procedures for application controls and offer general application support.
Who are etiCloud?
etiCloud - Delivering tomorrow's technology, today.
Data security is more important than ever. That's not going to change. So you need a company that understands your business needs, and that you can trust to take care of them. But you don't have to take our word for our reliability, security and professionalism (or even the many kind words from our clients), etiCloud is part of the elite top 1% of worldwide business with ISO accreditation.
Our ISO 27001 accreditation relates to our defined and implemented best-practice information security processes. So you can be sure that your data, and that of your clients, is secure.
We're equally proud of our ISO 9001 accreditation as an integral part of it is customer satisfaction. It demonstrates our commitment to our customer-led approach - one of the reasons we've built, and continue to build, our business on referrals.
Benefits of joining etiCloud
Employment with etiCloud Ltd represents a fantastic opportunity to develop a career with a leading provider of cloud-based IT solutions.
As part of the etiCloud team you will benefit from a market competitive salary, an annual performance and salary review as well as our company benefits including:
* 25 days annual leave + 8 statutory bank holidays
* Company pension scheme
* Annual company bonus
* Friendly, and collaborative working culture
* Modern, secure office with coffee machine, and kitchen facilities
* Free onsite car parking
* Career development and training opportunities
Skills and experience
This role suits someone who has proved work experience in a similar Business Consultancy or Business Analyst role and has experience of designing digital workflows, whilst managing both external and internal stakeholders.
Required Skills/Experience:
* Experience in business analysis, requirement gathering, or consulting.
* Knowledge and experience of software implementations.
* Excellent communication, presentation, and facilitation skills.
* Ability to multitask, adapt quickly, and work under tight deadlines.
* Team player with ownership of projects and a results-oriented mindset.
* Strong problem-solving, organisational, and time management skills.
It would also be advantageous but not essential to have experience of some of the following:
* Strong understanding of the Legal industry and operations (front/middle/back office).
* Familiarity with business process management, enterprise reporting, and data warehousing.
* Understanding and experience of data migration projects and processes.
Seniority level: Mid-Senior level
Employment type: Contract
Job function: Research, Analyst, and Information Technology
Industries: IT Services and IT Consulting
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