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Salary: £29,000 - £36,200 per year
Location Requirement: Must live in one of the following postcodes: G65, G67, G68, G69, G71, G72, ML1, ML4, ML5, ML7, ML8, ML9, ML10, ML11, ML12.
Join our team of Field Service Engineers and earn a competitive salary of £29,000, plus overtime (average £4,700) and performance-based commission of £2,500.
If you are motivated and customer-focused with the necessary skills and experience, we encourage you to apply. After completing our comprehensive training, you'll enjoy a better work-life balance with our 4-day workweek (37.5 hours, Monday to Saturday) with a mix of 7.5 and 10-hour shifts.
Every day presents new challenges, keeping your work engaging and varied.
Millions of potential customers across the UK will now have access to Virgin Media O2's offerings, including faster broadband at reasonable prices. This is where you come in.
Responsibilities:
1. Be the expert in installations, fault fixing, and delivering excellent customer service
2. Diagnose errors and technical issues and determine appropriate solutions
3. Document processes and adhere to company standards
4. Collaborate with the technical team and share information organization-wide
Who we are
The UK's fastest broadband network, the nation's best-loved mobile brand, and one of the UK's biggest companies. We are diverse, high-performing teams with serious talent, committed to offering better value and choice through our customer-centric values and ambitions. We are Virgin Media O2, and we look forward to your contributions.
Equal Opportunities
Virgin Media O2 is an equal opportunities employer. We strive to remove bias and barriers, integrating equity and inclusion into all aspects of our work and application process. We encourage you to be your authentic self throughout your journey with us.
Must Haves:
* A UK Manual Driving License
Preferred Skills:
* Comfort working at heights and outdoors in all weather conditions
* Strong problem-solving skills
* Organized and confident approach
Benefits:
* Salary of £29,000 plus £2,500+ OTE and a company van
* 25 days annual leave, including your birthday
* Up to 10% matching pension contributions
* Option to buy/sell up to 5 days of leave
* Wellbeing benefits including BUPA medical coverage and critical illness insurance
* Life insurance and healthcare plans
* Support for family needs, including neonatal, maternity, paternity, and carers leave
Next Steps:
Complete an online video assessment after applying. Successful candidates will be contacted for further discussions and interviews. Please inform us of any adjustments needed during the process. Thank you for your interest in joining Virgin Media O2.
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