RL31454
Field Service Engineer
Harlow
Alecto Recruitment are working with their client who have an exciting opportunity for a Field Service Engineer to join their dynamic operations team. This role involves traveling to customer sites to provide servicing, troubleshooting, and repairs on heavy plant machinery. You will be responsible for resolving technical issues, liaising with the service team, and ensuring all reports are accurately completed.
Key Duties & Responsibilities:
Travel to customer sites to service and resolve issues with heavy plant equipment, including Wheeled Loaders, Excavators, Track Loaders, Shredders, Screens, and Waste Handlers.
Liaise with the service team and technical support to troubleshoot and solve problems and order necessary parts.
Complete service reports and submit hours worked in a timely manner.
Ensure high-quality service standards and customer satisfaction.Required Knowledge & Experience:
Heavy Plant Knowledge: Extensive experience with a variety of heavy plant machinery, such as:
Wheeled Loaders
Excavators
Track Loaders
Shredders
Screens
Waste Handlers
Brand Knowledge: Familiarity with the following brands is advantageous:
Case Construction Equipment
Terex Ecotec
KeestrackThe Package:
Basic Working Hours: 08:00 - 16:30 / 40 hours per week.
Overtime Opportunities available as needed.
Competitive Salary based on experience and skills.
Holiday Entitlement: 32 days.
Potential EOT Tax-Free Bonus.
BUP...