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Are you ready to embark on an amazing career in the hospitality industry?
We may be brand new, but our hotels The Mercure and Ibis Styles Paignton are already building a reputation for their exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests.
As such, to maintain our high standards, we're seeking passionate and dedicated professionals to join our team and help lead our Food and Beverage departments across both hotels.
At The Mercure and Ibis Paignton, managed by RBH management, we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service.
A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT MERCURE PAIGNTON
What you'll be doing...
Reporting to the Food and Beverage Manager, you can expect your working day to include the following:
* Attending to customers upon entrance.
* Responsible for restaurant cleanliness, keeping buffets fully stocked with fresh dishes, and clearing away dirty plates and cutlery.
* Ensuring the cleanliness of all equipment used in the restaurant and ancillary areas.
* Taking food and drink orders from customers with a pleasant attitude.
* Preparing drinks and serving them to customers in a timely manner.
* Running food orders from the kitchen, verifying that they are correct, and serving them to customers.
* Ensuring that all guests are dealt with professionally in accordance with company standards.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential, but here are a few of our requirements...
* Experience in a customer-facing role is essential.
* Experience in a 4-star restaurant is preferred.
* Ability to work in a fast-paced work environment and deliver orders in a timely manner.
* Excellent interpersonal skills.
* Customer-oriented approach.
* Pleasant, bubbly personality - we are an enthusiastic, authentic bunch of individuals who truly care about teamwork and a positive working environment!
We are looking for candidates that are over 18 years old due to the licensing act 2003. Successful candidates will be required to work behind the bar serving alcohol and some shifts finishing after 10pm.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
* Discounted hotel room rates for you and your friends & family.
* Extra days holiday for your birthday.
* Flexible working arrangements.
* Pension.
* Free meals on duty saving you over £1000 per year.
* Training and career progression opportunities.
* Recommend a Friend Scheme.
* Employee of the Month/Year.
* Gratuities and service charges paid.
* Discounts in supermarkets and days out.
* £10.92 - under 21 years old. £11.44 - 21 years old and older.
* This role is for a flexible zero-hour contract.
To learn more about our full benefits package, please watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
#LifeatRBH
* Job Ref: RBH14631
* Branch: Mercure Paignton
* Location: Paignton
* Salary/Benefits: Market related salary + Company benefits including discounted hotel stays and discounted supermarkets.
* Contract type: Temporary/Seasonal
* Hours: Full Time
* Shift pattern: As per business needs, can include AM, PM weekend shifts.
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