We currently have an exciting opportunity for an experienced HR professional to join a fast-paced and innovative team as a People Advisor. You will be part of a highly collaborative team, working together to support each other and to provide high-quality HR advice to our education clients.
Primarily home-based, you will also occasionally travel to schools in the Staffordshire area to provide onsite support when needed. This is a varied and interesting position with scope for progression within the business. We are looking for someone with a proven track record of delivering generic HR guidance ideally within an education setting but this isn’t essential. We are looking for someone who has a proactive and innovative approach to their work and enjoys working within a team.
Our team works in a very flexible manner, supporting each other and managing our own diaries. We are looking for someone ideally on a 4-day-a-week basis and can offer this role as either a full year position or term-time only position.
Job title: People Advisor
Job Description:
What you’ll be doing:
* To deliver the full range of professional human resources services to clients, producing work of the highest possible standard, while complying with employment legislation and statutory regulations, policies and procedures, and in accordance with client contracts.
* To provide an accurate and timely remote HR service, responding to telephone and email enquiries and supporting HR cases, ensuring accurate and timely recording of information.
* To ensure a customer-centric approach in the provision of services to support client retention.
* To deliver HR projects, as and when required.
* To provide onsite support for clients as required, including advising at meetings, hearings, appeals, investigations.
* To work closely with an allocated client group to build relationships, ascertain their business requirements and work with them to achieve.
* To ensure client retention through effective relationship management and also identify opportunities to develop and grow the business.
* To be an effective team player who contributes to the overall success of the HR function, supporting colleagues and teams when required.
What we’re looking for:
* Evidence of Continuing Professional Development in HR.
* HR-related Qualification/Accreditation or willing to work towards.
* A background of providing quality advice and guidance on high-risk HR casework.
* The ability to manage a varied workload.
* Managing high-risk employee relations matters.
* Current knowledge, understanding, and practical application of employment legislation and issues including diversity in employment.
* Experience of handling difficult and sensitive redundancy, discipline, capability, and grievance casework.
* Experience of establishing credibility with clients and communicating simply and persuasively about HR issues.
* Working directly with clients to resolve HR issues.
* Working and consulting with trade unions.
About People Solutions:
Capita’s People Solutions business provides a wide range of services into the UK’s schools and Multi Academy Trusts (MATs). The provision of these services provides cost savings to these schools and trusts and at the same time allows them to focus their resources on other areas ensuring the smooth running of these organisations.
What’s in it for you?
* Competitive basic salary of £32,000 (FTE).
* Scope to learn and progress.
* Hybrid ways of working.
* Varied and interesting role.
* Countless opportunities to learn new skills and develop in your career, with the support you need to do just that.
What we hope you’ll do next:
Looking to discover more? Let your line manager know, then choose ‘Apply now’ to fill out our short application and send us your CV.
We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you.
Location: Stafford, Zjednoczone Królestwo
Time Type: Zatrudnienie w niepełnym wymiarze godzin
Contract Type: Stały
Capita is a consulting, transformation, and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients, and customers, suppliers and partners, investors, and society.
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