Job Scope:
We are looking to recruit a Care Coordinator to join us at one of the brands of Catalyst Care Group - Leaf Complex Care. As a Care Coordinator, you will offer support and interaction to clients and clinicians within the organization, while exceeding our clients aspirations by going the extra mile to deliver quality service.
The Care Coordinator will focus on providing staffing solutions for all client account management issues in strong cooperation with the Transforming Care teams, Account Management, and Sales, and promote company retention and development.
The responsibilities of the Care Coordinator include managing all incoming inquiries while working in collaboration with team members to make sure they are addressed quickly, successfully, and in a manner that accommodates our client's needs.
The Care Coordinator will ensure precise and accurate staffing solutions are provided, matching the requirements of the client to the abilities of the clinicians in adherence to current guidelines, policy, procedures, agreed-on standards, legislative requirements, and relevant regulations.
Do you have?
* At least NVQ level 2 in Health and Social Care (desirable).
* Work experience in the healthcare sector.
* Previous experience dealing with or within a high-volume incoming call and query environment.
* Practice in using relevant business software such as Microsoft Word, Outlook, and Excel.
* Valid driving license.
Benefits
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