We are looking for a Service and Installation Engineer to work with an industry-leading healthcare provider. You will be responsible for the service/repair and installation/removal of ceiling track hoisting systems and stair lifts using a varied range of fixing methods.
Delivering excellent service to customers by applying a customer-centric and empathetic approach to the end user.
Essential Duties including but not limited to:
* Continually support and develop a culture of the customer-first attitude.
* Ensure health and safety practices are continually followed.
* Responsible for achieving the daily assigned installation/removal workload of fixed equipment.
* Responsible for meeting the daily service maintenance and repair schedule.
* Weight testing equipment to LOLER guidelines.
* Completion of field service visits via smartphone PDA device.
* Managing van stock levels and consumables, always ensuring that the required stock levels are maintained in line with achieving a first-time fix and achieving installation/removal assigned daily workload.
* Always adhere to risk/method statements and contract operating procedures.
* Effectively communicate/escalate issues to the back-office scheduling team, assessor, or OT with a view to suggesting alternate installation methods and solutions to ensure the installation of the assigned workload.
* Participate in the company 24/7/365 call-out rota and act as support in times of business need.
* Undertaking minor electrical works in line with Part P electrical certification.
* Completion of work via smartphone PDA device.
* Rectification of snag/remedial works.
Education and Experience
* Highly experienced in mechanical/electrical skills.
* Use of multi-meter/general hand tools.
* Experience of working in a patient care environment.
* Happy working at height.
* General understanding of building structures and fixing methods.
Salary up to £33,000 PA plus van, uniform, and tools provided.
Benefit package includes salary sacrifice pension and Medicare.
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