* Customer service analyst 2-Month Contract
* Location: Reading (Office-Based)
* Start Date: Immediate
* IR35 Status: Inside IR35 via Umbrella
* Pay Rate: £120
We are currently seeking Customer service analyststo join our clients team based in Reading on a 2-month contract. These roles are fully office-based and require candidates who are proactive, highly organised, and confident using Excel.
Key Responsibilities:
* Provide coordination and administrative support across a range of ongoing IT projects
* Work closely with Project Managers to track project progress, maintain documentation, and ensure key milestones are met
* Organise and support meetings, including minute-taking and following up on action items
* Liaise with internal teams and external stakeholders to ensure consistent communication and alignment
* Maintain project governance documents including plans, risk registers, issue logs, and reporting templates
* Support procurement, budgeting, and invoice tracking as required
* Ensure adherence to internal project and compliance frameworks
Key Requirements:
1. Proven experience in a Customer Service
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