Customer Operations Advisor
This is a temp to perm position working 40 hours per week; it has become available because the current employee is retiring.
This role is located in a busy industrial manufacturing environment, the successful candidate will have a background working in the manufacturing industry.
Pay/Salary: £26,000/annum, £12.50/hour, overtime opportunities rare but possible, 1.5x Monday - Saturday, 2x Sunday
Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, 30 mins unpaid lunch (15 min paid break too)
Main duties & responsibilities:
Receiving goods, completing necessary documentation and allocating stock as applicable
Site operates a self-service store with RFID tags so goods are tagged and engineers self-service
Tagging and storing items to support this
Expediting orders- calls directly with suppliers, discussing lead times
Updating on-site computer systems for receipting goods and updating orders
Replenish two vending machines with stock as required
Providing support to engineers if they have difficulty locating items
Stock taking
General housekeeping, keeping stores area tidy
Essential skills / experience / qualifications:
Basic computer literacy - able to show professional email correspondence, data entry on MS Excel and on-site systems, able to update system information
Good timekeeping / organisation skills
Stores/Warehouse experience desired
Excellent communication skills for customer-facing and supplier interactions
A background working in manufacturing is required
About our client:
Our client is a leading Specialised Industrial Service Provider, making remarkable a reality every single day.
They offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
They know their hard-working people are the backbone of their mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in!
Once you become a permanent employee you will qualify for the following benefits:
25 days plus bank holidays annual holiday entitlement
Ability to purchase an additional 5 days holiday subject to scheme rules
Contributory Pension Scheme
Cycle to Work Scheme
Life Assurance
Up to 1 day's paid leave to concentrate on your well being
A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
Unlimited mental health support from qualified mental health care professionals
24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you
Six 1-2-1 nutritional video consultations per year
Six 1-2-1 digitally delivered personal training sessions per year
360 Well being Score - take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
Physiotherapy - eight sessions a year shared between you and your partner
Medical second opinions
Savings and discounts for savings on weekly costs
On-demand wellness content, plus our Well being Calendar, which is packed with pod casts, articles, webinars and more to help manage your well being
Company Sick Pay from day 1
Group Income Protection - after a period of sickness absence
Long service recognition
Free unlimited access to LinkedIn Learning
Free Branded work wear
Free Eye testsCarbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy