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What do you want to search? Keyword Apprenticeship Type Location
IT Apprenticeship
Apply From: 01/02/2025
Learning Provider
Delivered by BALTIC TRAINING SERVICES LIMITED
Employer
CABOT LEARNING FEDERATION
Vacancy Description
* Collaborative Support: Work closely with the Network Manager to ensure the smooth operation of ICT systems within the academy
* First Point of Contact: Act as the first line of support for ICT hardware and software issues, assisting staff and students with their queries and problems
* Training & Troubleshooting: Provide training and troubleshoot issues to help users effectively utilize technology
* Vendor Relations: Maintain productive relationships with external service providers, manufacturers, and suppliers
* Documentation: Ensure that all data entry, reports, records, and other documentation are completed accurately and promptly
* Team Collaboration: Work collaboratively with the central ICT team, sharing best practices and ideas to improve support services
* ICT Resource Maintenance: Assist in the support and maintenance of ICT resources, including hardware, software, and audiovisual equipment
* Ticket Management: Respond to, log, and resolve support requests in line with agreed service standards
* System Updates: Contribute to network system updates and large-scale projects as required
* Inventory & Orders: Manage stock control for IT consumables and create orders for new hardware and software
* Event Support: Set up and manage AV systems for school events such as assemblies, staff meetings, and other functions
* Automation & Scripting: Learn to use PowerShell and other tools to automate tasks and support application managers
* Daily Troubleshooting: Regularly troubleshoot network issues, system failures, and other technical challenges
Key Details
Vacancy Title
IT Apprenticeship
Employer Description
Cabot Learning Federation are part of a highly respected education trust that places great importance on the role of technology in modern education. Their team is dedicated to providing top-tier IT support across their academies, ensuring that both staff and students have the tools they need to succeed. With a commitment to innovation, they offer a fantastic opportunity to learn, grow, and make a real impact within the education sector.
Vacancy Location
Bristol Metropolitan Academy Snowdon Road Bristol BS16 2HD
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000299142
Key Dates
Apply From
01/02/2025
Closing Date For Applications
2025-03-03 23:59:59
Interview Begin From
Possible Start Date
2025-03-04 00:00:00
Training
Training to be Provided
* Your training will be delivered online via a SMART classroom, every 6-9 weeks
Learning Provider
BALTIC TRAINING SERVICES LIMITED
Skills Required
Communication skills, IT skills, Customer care skills, Problem solving skills, Team working, Initiative
Apply Now
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