Job summary The post holder will be required to undertake word processing as appropriate, distribute and file documents as and when required. The post holder will also answer telephone enquiries and assist in the co-ordination of outpatient waiting lists. The post holder will be required to greet and book patients into the department and manage the reception desk. he reception desk. Main duties of the job The post holder will be required to undertake word processing as appropriate, distribute and file documents as and when required. The post holder will also answer telephone enquiries and assist in the co-ordination of outpatient waiting lists. The post holder will be required to greet and book patients into the department and manage the reception desk. About us University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 2 Salary £23,615 a year pro rata Contract Fixed term Duration 12 months Working pattern Part-time Reference number 205-6755123 Job locations Royal Stoke University Hospital Newcastle Road Stoke-On-Trent ST4 6QG Job description Job responsibilities The post holder will be required to undertake word processing as appropriate, distribute and file documents as and when required. The post holder will also answer telephone enquiries and assist in the co-ordination of outpatient waiting lists. The post holder will be required to greet and book patients into the department and manage the reception desk. Job description Job responsibilities The post holder will be required to undertake word processing as appropriate, distribute and file documents as and when required. The post holder will also answer telephone enquiries and assist in the co-ordination of outpatient waiting lists. The post holder will be required to greet and book patients into the department and manage the reception desk. Person Specification Essential Essential Good general education Desirable Experience with Microsoft packages essential Essential Experience in similar role Person Specification Essential Essential Good general education Desirable Experience with Microsoft packages essential Essential Experience in similar role Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name University Hospital of North Midlands NHS Trust Address Royal Stoke University Hospital Newcastle Road Stoke-On-Trent ST4 6QG Employer's website https://www.uhnm.nhs.uk (Opens in a new tab)